
Quatrro
Back-Office Operations
ContinuServe is a leading professional services firm that provides back-office operations for mid-market and Fortune 2000 organizations, known for its people-first culture and commitment to operational excellence.
Size
501-1K
Private
1m-10m
Mission
About
ContinuServe offers back-office operations along with advisory, consulting, and IT outsourcing services for clients in various industries. The company operates using a flexible delivery model and supports mid-market and Fortune 2000 organizations.
It is recognized for its deep domain expertise and client-centric approach, with a focus on leveraging technology to enhance service delivery and operational efficiency.
Services
ContinuServe provides back-office operations supported by advisory and consulting services, IT outsourcing, and predictive analytics. These services cover HR, finance, and IT functions, tailored to support organizations in improving efficiency and reducing costs.
Capabilities
Payroll Processing
Benefits Administration
Financial Planning & Analysis (FP&A)
Data Engineering & ETL
Business Intelligence & Dashboarding
Predictive Modelling
Application Support & Maintenance
Service Desk & IT Support
Automation & RPA Enablement
Industries Served
The company serves clients in diverse sectors, including supply chain management, hospitality, retail, and private equity. It has experience supporting mid-market and Fortune 2000 organizations with services aligned to industry-specific requirements and technology platforms such as Oracle NetSuite.
Unique Stregths
ContinuServe is known for its people-first culture and commitment to quality service delivery, offering clients a reliable partnership. Its approach includes a focus on continuous improvement and operational excellence, ensuring client satisfaction and consistent performance.
Delivery Footprint
Headquartered in Cambridge, Massachusetts, the company operates using a flexible delivery model. It serves clients across various geographies, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
No items found.
Clients
Favorite HealthCare Staffing (FHS)
What's the main service provided by
Quatrro
?
Quatrro specializes in back-office operations, providing a comprehensive suite of services aimed at enhancing operational efficiency for organizations. Their offerings extend across various domains, including payroll processing, benefits administration, financial planning and analysis, data engineering, business intelligence, and application support. With a strong emphasis on technology, Quatrro also engages in predictive modeling and automation, ensuring that clients receive tailored solutions that meet their specific business needs.
What additional services does
Quatrro
provide?
In addition to its primary focus on back-office operations, Quatrro also offers IT infrastructure and managed services. This expanded service portfolio allows them to support clients not only in administrative functions but also in technological aspects, ensuring a holistic approach to business process outsourcing.
When was
Quatrro
founded?
Quatrro was established in 2003, marking over 20 years of experience in the business process outsourcing industry. Since its inception, the company has evolved significantly, adapting to the changing demands of various sectors while building a reputation for quality service and client satisfaction.
What industry verticals does
Quatrro
serve?
What delivery model does
Quatrro
offer?
Quatrro employs a flexible delivery model that includes both onshore and nearshore options. Onshore refers to services provided within the same country as the client, ensuring closer collaboration and communication. Nearshore services are delivered from neighboring countries, which can offer cost efficiencies while still maintaining a level of proximity that aids in effective management and oversight.
How many employees and/or seats does
Quatrro
have?
Quatrro has a workforce comprising between 501 to 1,000 employees, indicating a robust team size that allows the company to manage diverse client needs effectively. This workforce enables Quatrro to provide scalable services and maintain a high level of operational efficiency.
Can
Quatrro
be considered a good service provider for startups?
Can
Quatrro
be considered a good service provider for SMBs?
Quatrro is well-suited to serve small and medium businesses, thanks to its scalable service offerings and flexible delivery model. Their extensive experience in supporting mid-market organizations means they can provide tailored solutions that help SMBs improve operational efficiency and reduce costs. With a commitment to client-centricity, Quatrro ensures that smaller businesses receive the same level of attention and service quality as larger enterprises.
Can
Quatrro
be considered a good service provider for enterprises?
For enterprises and large companies, Quatrro presents a reliable option due to its extensive experience and sophisticated service offerings. With a delivery model that accommodates various operational needs, Quatrro is equipped to handle the complexities associated with larger organizations. Their focus on technology and continuous improvement positions them as a strong partner for enterprises looking to optimize their back-office operations and support their growth initiatives.
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