Purple Cow Agency
Marketing Operations
Purple Cow Philippines is a leading outsourcing provider that provides marketing operations for technology, banking, and non-profit sectors, known for its focus on building intelligent customer experiences.
Size
51-200
Private
Mission
To empower individuals and businesses to accomplish their dreams through exceptional employees and outsourcing solutions.
About
Purple Cow Philippines offers marketing operations along with customer experience and contact center services for clients in technology, banking, and non-profit sectors. The company operates using an offshore model and supports clients primarily in the U.S. and other regions.
It is recognized for its commitment to long-term partnerships, with a tailored approach that ensures optimal customer engagement and satisfaction.
Services
Purple Cow Philippines provides marketing operations supported by customer experience and contact center services. These services include campaign management, content creation and localization, social media management, SEO and website optimization, and sales enablement content. Each solution is designed to optimize the customer journey and is tailored to meet specific client needs.
Capabilities
Campaign Management
Content Creation & Localisation
Social Media Management
SEO & Website Optimisation
Sales Enablement Content
Industries Served
The company serves clients in technology, banking, and non-profit sectors. It has experience supporting various client types with services aligned to industry-specific requirements and technology platforms, ensuring effective engagement and retention strategies.
Unique Stregths
Purple Cow Philippines is known for its intelligent customer experience solutions, offering clients a blend of technology and personalized support. Its approach includes a seamless service process from consultation to results tracking, which helps deliver consistency and satisfaction at scale.
Delivery Footprint
Headquartered in Cebu, Philippines, the company operates using an offshore delivery model. It serves clients across the U.S. and other regions, with teams working remotely to provide cost-effective and scalable service delivery.
Certifications
ISO 9001
ISO 27001
ACCA
Verticals
Technology & SaaS
Banking & Financial Services
Non-Profit & NGOs
Clients
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What's the main service provided by
Purple Cow Agency
?
Purple Cow Agency specializes in marketing operations, offering a comprehensive suite of services designed to enhance customer engagement and satisfaction. Their capabilities include campaign management, content creation and localization, social media management, SEO and website optimization, as well as sales enablement content. Each of these services is tailored to optimize the customer journey, ensuring that the unique needs of clients are effectively met.
What additional services does
Purple Cow Agency
provide?
In addition to their primary focus on marketing operations, Purple Cow Agency also offers customer experience and contact center services. This expanded service portfolio enhances their capability to provide comprehensive support to clients, ensuring that they can manage customer interactions effectively and maintain high levels of client satisfaction.
When was
Purple Cow Agency
founded?
Purple Cow Agency was established in 2008, marking over 15 years in the outsourcing and marketing operations industry. Since its inception, the company has grown its expertise and service offerings, positioning itself as a reliable partner for businesses seeking to enhance their marketing and customer experience strategies.
What industry verticals does
Purple Cow Agency
serve?
Purple Cow Agency serves a diverse range of industries, focusing primarily on Technology & SaaS, Banking & Financial Services, and Non-Profit & NGOs. This industry-specific approach allows them to cater to the unique requirements and challenges faced by clients in these sectors.
What delivery model does
Purple Cow Agency
offer?
Purple Cow Agency employs an offshore delivery model, which means that their services are provided from locations outside the client's home country. This model allows for cost-effective service delivery while leveraging a global talent pool. The company’s teams work remotely, thereby ensuring that clients receive high-quality support without the overhead costs typically associated with onshore operations.
How many employees and/or seats does
Purple Cow Agency
have?
Purple Cow Agency has a workforce that ranges between 51 to 200 employees. This size positions them well to handle various client needs while maintaining a personalized approach to service delivery, allowing for effective communication and collaboration.
Can
Purple Cow Agency
be considered a good service provider for startups?
For startups, Purple Cow Agency presents a viable option as a service provider, especially given their agile approach and tailored solutions. Their focus on marketing operations can help new businesses establish a solid foundation in their outreach and engagement strategies, essential for growth in competitive markets. Additionally, their offshore delivery model offers startups a cost-effective way to access high-quality marketing services without the burden of extensive overhead.
Can
Purple Cow Agency
be considered a good service provider for SMBs?
Purple Cow Agency is particularly well-suited for small and medium businesses (SMBs) seeking to scale their operations. Their diverse range of marketing services, combined with a commitment to personalized support, allows SMBs to leverage professional expertise while maintaining the flexibility needed to adapt to changing market demands. This adaptability, paired with their offshore delivery model, makes them a strong partner for SMBs aiming for growth.
Can
Purple Cow Agency
be considered a good service provider for enterprises?
While Purple Cow Agency offers a range of services that could benefit large enterprises, their strengths lie more in supporting small to medium-sized clients. However, their established experience in marketing operations, along with recognized certifications like ISO 9001 and ISO 27001, positions them as a reliable partner for enterprises looking for innovative solutions in customer experience and marketing strategies.
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