Pt Sapta Sarana Sejahtera
Back-Office Operations
PT. Sapta Sarana Sejahtera is a leading Indonesian company that provides back-office operations for banking, healthcare, telecommunications, and technology sectors, known for its extensive experience and commitment to quality management.
Size
501-1K
Private
Mission
To provide high-quality integrated facility management services supported by professional HR services.
About
PT. Sapta Sarana Sejahtera offers back-office operations along with HR, recruitment and payroll, finance and accounting, and IT infrastructure services for clients in banking, healthcare, telecommunications, and technology. The company operates using an onshore model and supports clients across Indonesia.
It is recognized for its ISO certifications and a strong focus on employee training and development, ensuring compliance with relevant laws and regulations.
Services
PT. Sapta Sarana Sejahtera provides back-office operations supported by HR, recruitment and payroll, finance and accounting, and IT infrastructure services. These services include data entry, payroll processing, and technical support, tailored to support various business functions and client needs.
Capabilities
Data Entry & Data Processing
Billing & Invoicing
Procurement Administration
Accounts Payable
Accounts Receivable
Payroll Processing
Employee Helpdesk
Talent Sourcing & Screening
Onboarding Administration
Performance & Compensation Analytics
Market & Competitive Intelligence
Business & Financial Research
Technical Support (Tier 1/2)
Industries Served
The company serves clients in banking and financial services, healthcare and life sciences, telecommunications and media, and technology and SaaS. It has extensive experience supporting multinational companies with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
PT. Sapta Sarana Sejahtera is known for its commitment to quality management, offering clients trained and competent personnel through its own training center. Its approach includes ongoing employee development programs and strict adherence to compliance standards, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Indonesia, the company operates using an onshore delivery model. It serves clients across the country, with teams working on-site to meet specific client needs.
Certifications
ISO 9001:2015
OHSAS ISO 18001:2007
Verticals
Banking & Financial Services
Healthcare & Life Sciences
Telecommunications & Media
Technology & SaaS
Clients
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What's the main service provided by
Pt Sapta Sarana Sejahtera
?
Pt Sapta Sarana Sejahtera specializes in back-office operations, providing a comprehensive suite of services designed to enhance business efficiency. Their offerings include essential functions such as data entry and processing, billing and invoicing, procurement administration, and accounts management, both payable and receivable. Additionally, they handle payroll processing, employee helpdesk support, talent sourcing and screening, onboarding administration, and performance analytics. This extensive service portfolio is designed to support a variety of business operations across different sectors.
What additional services does
Pt Sapta Sarana Sejahtera
provide?
In addition to their primary focus on back-office operations, Pt Sapta Sarana Sejahtera also offers HR recruitment and payroll services. This expansion into human resources reflects their commitment to providing a full spectrum of support to clients, ensuring that they can manage both operational and personnel needs effectively.
When was
Pt Sapta Sarana Sejahtera
founded?
Established in 1996, Pt Sapta Sarana Sejahtera has been in operation for over 27 years. Since its inception, the company has grown and evolved, offering a range of services that support various industries in Indonesia.
What industry verticals does
Pt Sapta Sarana Sejahtera
serve?
Pt Sapta Sarana Sejahtera serves multiple industries, focusing on Banking & Financial Services, Healthcare & Life Sciences, Telecommunications & Media, and Technology & SaaS. This diverse industry engagement allows the company to tailor its services to meet the unique needs of each sector.
What delivery model does
Pt Sapta Sarana Sejahtera
offer?
The company employs an onshore delivery model, meaning that their services are provided directly from within Indonesia. This approach allows for close collaboration with clients, ensuring that support is readily available and tailored to meet specific business requirements. By operating onshore, Pt Sapta Sarana Sejahtera can maintain a high level of service quality and responsiveness.
How many employees and/or seats does
Pt Sapta Sarana Sejahtera
have?
Pt Sapta Sarana Sejahtera has a workforce ranging from 501 to 1,000 employees, indicating a robust team capable of handling diverse projects and client needs. This employee size allows the company to maintain a balance between personalized service and the capability to scale operations as required.
Can
Pt Sapta Sarana Sejahtera
be considered a good service provider for startups?
While Pt Sapta Sarana Sejahtera has a strong service offering that could benefit startups, their scale and established operational structure may make them a better fit for businesses looking for comprehensive support. Startups may find value in their back-office services, particularly in areas like payroll processing and HR support, which can help streamline early operations.
Can
Pt Sapta Sarana Sejahtera
be considered a good service provider for SMBs?
For small and medium businesses, Pt Sapta Sarana Sejahtera presents a compelling option due to their scalable service offerings and expertise in various industries. Their ability to provide tailored back-office solutions, along with HR services, positions them well to support SMBs in managing growth and operational efficiency.
Can
Pt Sapta Sarana Sejahtera
be considered a good service provider for enterprises?
Pt Sapta Sarana Sejahtera is well-suited for larger enterprises seeking reliable and sophisticated service solutions. With a substantial workforce, extensive experience across multiple verticals, and ISO certifications, the company demonstrates a commitment to quality and compliance, making it an attractive partner for enterprises needing comprehensive support in back-office operations and HR services.
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