Proximo specializes in providing exceptional customer experience and contact center services, complemented by robust back-office operations. Their offerings include inbound customer support, data entry and processing, as well as multilingual support, ensuring that clients receive comprehensive solutions tailored to their specific needs and operational demands.

In addition to its primary offerings, Proximo extends its capabilities through back-office operations. This includes essential support functions that enhance the overall efficiency of business processes, allowing clients to focus on their core activities while Proximo manages critical operational tasks.

Proximo was established in 2007, marking its presence in the outsourcing industry for over 16 years. Since its inception, the company has focused on delivering high-quality customer experience solutions and has grown significantly to meet the evolving needs of its clients.

Proximo employs both offshore and nearshore delivery models to serve its clients effectively. Offshore delivery means that services are provided from a location in a different country, while nearshore refers to services delivered from a nearby location, often within the same region. This flexible approach allows Proximo to cater to diverse client requirements across North America and Europe, optimizing both cost and service quality.

Proximo has a workforce ranging from 51 to 200 employees. This size enables the company to maintain a balance between personalized service and the scalability needed to support a variety of client projects, ensuring efficient delivery of their services.

Proximo serves as an excellent partner for small and medium businesses (SMBs) looking for reliable support to enhance their customer interactions and operational efficiency. With a scalable service model and a diverse portfolio, they can adapt to the specific needs of SMBs, facilitating growth and flexibility as these companies expand.

While Proximo may not be primarily positioned as a provider for large enterprises, they still offer valuable services that can cater to the needs of larger organizations. Their experience in delivering customer experience solutions and back-office support can be beneficial for enterprises looking for reliable outsourcing partners, especially in terms of flexibility and cost management.