ProSource BPO
Back-Office Operations
Prosource is a comprehensive business technology solutions provider that offers back-office operations for technology and SaaS companies, known for its nearly 40 years of industry experience and commitment to client success.
Size
1-10
Private
Mission
To make a meaningful impact daily for customers, communities, and teams.
About
Prosource offers back-office operations along with document indexing & digitisation and data entry & data processing for clients in technology and SaaS. The company operates using an onshore, nearshore, and offshore model and supports businesses across Ohio, Kentucky, Indiana, and West Virginia.
It is recognized for its scalable and affordable technology solutions, with a strong focus on leveraging innovation to help clients maintain a competitive edge.
Services
Prosource provides back-office operations supported by document indexing & digitisation and data entry & data processing. These services cover administrative and operational tasks, tailored to support clients in optimizing their processes and enhancing operational efficiency.
Capabilities
Document Indexing & Digitisation
Data Entry & Data Processing
Industries Served
The company serves clients in technology and SaaS. It has experience supporting various businesses with services aligned to industry-specific requirements, ensuring that solutions are customized to meet unique client needs.
Unique Stregths
Prosource is known for its commitment to innovation and growth, offering clients a family-led approach with a strong focus on customer success. Its operational practices include building dedicated teams that adapt to client-specific needs, ensuring quality results and consistency at scale.
Delivery Footprint
Headquartered in Cincinnati, Ohio, the company operates using an onshore, nearshore, and offshore delivery model. It serves clients across Ohio, Kentucky, Indiana, and West Virginia, with teams working in remote environments depending on client requirements.
Certifications
No items found.
Verticals
Technology & SaaS
Clients
Keller Williams
RE/MAX
Coldwell Banker
Zillow Group
What's the main service provided by
ProSource BPO
?
ProSource BPO specializes in back-office operations, providing vital support to businesses through their expertise in document indexing and digitization, as well as data entry and processing services. This comprehensive offering is designed to help clients streamline administrative tasks, enabling them to focus on their core operations and enhance overall efficiency.
What additional services does
ProSource BPO
provide?
When was
ProSource BPO
founded?
Founded in 1985, ProSource BPO has been in operation for nearly 39 years. Established in Australia, the company has built a reputation for delivering quality back-office services that cater to the evolving needs of its clients.
What industry verticals does
ProSource BPO
serve?
ProSource BPO primarily serves the Technology and SaaS sectors. By focusing on these industries, the company tailors its services to meet the specific requirements and challenges faced by organizations within these dynamic fields.
What delivery model does
ProSource BPO
offer?
ProSource BPO employs a flexible delivery model that includes onshore, nearshore, and offshore options. Onshore services are provided within the same country, ensuring localized support. Nearshore services involve operations in neighboring countries, which can offer cost advantages while maintaining close proximity. Offshore services are conducted in distant countries, often providing significant cost savings and access to specialized skills.
How many employees and/or seats does
ProSource BPO
have?
ProSource BPO operates with a small team of 1 to 10 employees. This size allows for a more personalized approach to client service, fostering strong relationships and dedicated support tailored to individual client needs.
Can
ProSource BPO
be considered a good service provider for startups?
ProSource BPO can be a suitable service provider for startups, especially those in the technology and SaaS sectors. With a focus on back-office operations and document management, the company can help new businesses streamline their administrative processes, allowing them to allocate resources more efficiently. The flexibility of their delivery model also supports startups seeking cost-effective solutions as they establish their presence in the market.
Can
ProSource BPO
be considered a good service provider for SMBs?
For small and medium businesses, ProSource BPO offers a strong value proposition with its scalable services tailored to optimize operations. Their expertise in back-office functions and data processing means that SMBs can benefit from enhanced efficiency and reduced operational burdens. The company's commitment to innovation and customer success positions it well to support the growth and development of small and medium enterprises.
Can
ProSource BPO
be considered a good service provider for enterprises?
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