
Prosource Bpo
IT Infrastructure and Managed Services
ProSource BPO is a business process outsourcing firm that provides IT infrastructure and managed services for technology and SaaS industries, known for its tailored approach to client needs.
Size
501-1K
Private
Mission
To enable the future of work by providing cost-effective, high-quality talent that helps businesses scale efficiently.
About
ProSource BPO offers IT infrastructure and managed services along with back-office operations for clients in technology and SaaS industries. The company operates using a nearshore and offshore delivery model and supports businesses globally.
It is recognized for its customized resource selection and engagement strategies, with a strong focus on building and managing distributed technology teams that enhance operational efficiency.
Services
ProSource BPO provides IT infrastructure and managed services, supported by back-office operations and specific offerings such as document indexing & digitization, data entry & data processing, and customer & marketing analytics. These services cover various operational needs and are tailored to support clients in scaling their operations efficiently while reducing overhead costs.
Capabilities
Document Indexing & Digitisation
Data Entry & Data Processing
Customer & Marketing Analytics
Automation & RPA Enablement
Custom Application Development
Industries Served
The company serves clients in technology and SaaS industries. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms such as Salesforce and various development frameworks.
Unique Stregths
ProSource BPO is known for its personalized approach to outsourcing, offering clients tailored solutions that maximize efficiency and output. Its approach includes building dedicated teams that integrate seamlessly with client operations, ensuring high-quality service delivery.
Delivery Footprint
Headquartered in Makati, Philippines, the company operates using a nearshore and offshore delivery model. It serves clients across various global markets, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Clients
American Express
Verizon
What's the main service provided by
Prosource Bpo
?
Prosource BPO specializes in IT infrastructure and managed services, complemented by various back-office functions. Their offerings include document indexing and digitization, data entry and processing, customer and marketing analytics, automation and RPA enablement, as well as custom application development. This diverse service portfolio is designed to support clients in optimizing their operations and achieving scalable growth in a cost-effective manner.
What additional services does
Prosource Bpo
provide?
When was
Prosource Bpo
founded?
Prosource BPO was established in 2016, marking its entry into the business process outsourcing sector. As of 2024, the company has been in operation for approximately 8 years, steadily building its reputation in providing quality services tailored to the needs of its clients.
What industry verticals does
Prosource Bpo
serve?
Prosource BPO primarily serves clients in the Technology and SaaS industries. This focus allows the company to leverage its expertise and deliver specialized solutions that meet the unique demands of businesses operating within these sectors.
What delivery model does
Prosource Bpo
offer?
Prosource BPO employs both nearshore and offshore delivery models to meet client needs. Nearshore outsourcing involves partnering with service providers located in nearby countries, facilitating easier communication and collaboration. Offshore outsourcing, on the other hand, involves working with teams located in distant regions, allowing for cost efficiencies and access to a broader talent pool. This dual approach enables Prosource BPO to provide flexible and scalable solutions to its clients across various markets.
How many employees and/or seats does
Prosource Bpo
have?
Prosource BPO has a workforce that ranges between 501 to 1,000 employees. This size allows the company to effectively manage a diverse range of projects while ensuring sufficient resources are available to meet client demands across various service offerings.
Can
Prosource Bpo
be considered a good service provider for startups?
Prosource BPO can be a valuable partner for startups looking for tailored outsourcing solutions. With its flexible service offerings and focus on operational efficiency, the company can help new businesses streamline processes and reduce overhead costs. Additionally, the ability to build dedicated teams allows startups to scale their operations without the burden of extensive in-house recruitment.
Can
Prosource Bpo
be considered a good service provider for SMBs?
Small and medium businesses (SMBs) can greatly benefit from Prosource BPO's services, as the company offers scalable solutions that cater to the specific needs of growing businesses. With a diverse range of services designed to enhance operational efficiency, Prosource BPO enables SMBs to focus on core activities while effectively managing their back-office operations. This flexibility and support can be crucial for SMBs aiming to expand their market reach and improve their overall performance.
Can
Prosource Bpo
be considered a good service provider for enterprises?
For enterprises and large corporations, Prosource BPO presents a reliable outsourcing partner equipped to handle extensive operational demands. The company's experience in serving the Technology and SaaS sectors, combined with its robust delivery models, positions it well to support large-scale initiatives. Prosource BPO's commitment to high-quality service and operational efficiency makes it a suitable choice for enterprises seeking to optimize their business processes and enhance productivity.
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