Prominent Outsource
Customer Experience and Contact Center
Prominent Outsource is a premier offshore KPO provider that provides customer experience and contact center services for various industries, known for its exceptional Filipino talent and commitment to excellence.
Size
51-200
Public
Mission
To empower start-ups and mid-sized enterprises worldwide with exceptional talent.
About
Prominent Outsource offers customer experience and contact center services along with back-office operations and AI-driven digital marketing for clients in technology, healthcare, and finance. The company operates using an offshore model and supports start-ups and mid-sized enterprises globally.
It is recognized for its rigorous hiring and training processes, ensuring top-tier service delivery with a focus on client satisfaction and long-lasting partnerships.
Services
Prominent Outsource provides customer experience and contact center services, supported by back-office operations and AI digital marketing. These services include inbound customer support, technical assistance, data entry, and web development, tailored to support diverse client needs and business functions.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Data Entry & Data Processing
Web Development
Industries Served
The company serves clients in technology, healthcare, finance, and more. It has experience supporting start-ups and mid-sized enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Prominent Outsource is known for its commitment to excellence and ethical business practices, offering clients a dedicated and skilled workforce. Its approach includes a rigorous hiring and training process, ensuring consistency and high-quality service delivery at scale.
Delivery Footprint
Headquartered in the Negros Island Region of the Philippines, the company operates using an offshore delivery model. It serves clients across various global markets, with teams working in remote environments tailored to client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Prominent Outsource
?
Prominent Outsource specializes in delivering comprehensive customer experience and contact center services. In addition to these main offerings, the company provides essential support through inbound customer assistance, technical support at both Tier 1 and Tier 2 levels, data entry and processing, and web development. This diverse range of services is designed to meet the unique demands of various industries, ensuring tailored solutions for clients.
What additional services does
Prominent Outsource
provide?
In addition to its primary focus on customer experience and contact center solutions, Prominent Outsource offers a variety of other services. These include IT infrastructure and managed services, finance and accounting support, which further enhances its ability to cater to diverse client needs and industries.
When was
Prominent Outsource
founded?
Prominent Outsource was established in 2016, marking its entry into the business process outsourcing sector. As of 2024, the company has been in operation for approximately 8 years, building a reputation for quality service and client satisfaction in the competitive BPO landscape.
What industry verticals does
Prominent Outsource
serve?
What delivery model does
Prominent Outsource
offer?
How many employees and/or seats does
Prominent Outsource
have?
Prominent Outsource has a workforce that ranges between 51 and 200 employees. This size allows the company to maintain a personalized approach while still being capable of scaling operations to meet client demands effectively.
Can
Prominent Outsource
be considered a good service provider for startups?
Prominent Outsource is well-positioned to be a valuable partner for startups. With a dedicated focus on empowering emerging businesses, the company provides a range of tailored services that cater specifically to the needs of startups. Its commitment to quality and rigorous training processes ensures that clients receive exceptional support, which is crucial for the growth and success of new enterprises.
Can
Prominent Outsource
be considered a good service provider for SMBs?
Small and medium-sized businesses can greatly benefit from the services offered by Prominent Outsource. The company's flexible service portfolio and experience in various industries enable it to support the growth aspirations of SMBs effectively. Prominent Outsource understands the unique challenges faced by these businesses and provides scalable solutions that help them thrive in a competitive environment.
Can
Prominent Outsource
be considered a good service provider for enterprises?
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