Project Outsource Services
Back-Office Operations
Project Outsource Services is a BPO company that provides back-office operations for insurance and banking & financial services, known for its proficient Filipino workforce and cost-effective solutions.
Size
1-10
Private
Mission
About
Project Outsource Services offers back-office operations along with customer experience and contact center, IT infrastructure and managed services, and marketing operations for clients in insurance and banking & financial services. The company operates using an offshore model and supports international clients from Australia, the UK, Ireland, New Zealand, and North America.
It is recognized for its skilled manpower and expertise in the latest technology, with a strong cultural compatibility that eases integration for overseas clients.
Services
Project Outsource Services provides back-office operations supported by customer experience and contact center services, IT infrastructure and managed services, and marketing operations. These services cover a wide range of business functions, including claims processing, document indexing & digitization, billing & invoicing, and technical support, tailored to support clients' operational needs.
Capabilities
Claims Processing
Document Indexing & Digitisation
Billing & Invoicing
Technical Support (Tier 1/2)
Inbound Customer Support
Outbound Telesales & Retention
Customer & Marketing Analytics
Industries Served
The company serves clients in insurance and banking & financial services. It has experience supporting international companies with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Project Outsource Services is known for its proficient and skilled Filipino workforce, offering clients cost-effective solutions and strong communication skills. Its approach includes leveraging modern technology and resources, which help deliver quality results consistently.
Delivery Footprint
Headquartered in Manila, Philippines, the company operates using an offshore delivery model. It serves clients across Australia, the UK, Ireland, New Zealand, and North America, with teams working in remote environments depending on client needs.
Certifications
No items found.
Verticals
Insurance
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Project Outsource Services
?
Project Outsource Services specializes in back-office operations, providing a comprehensive suite of services that includes claims processing, document indexing and digitization, billing and invoicing, as well as technical support across various tiers. Additionally, the company offers inbound customer support, outbound telesales and retention, and customer and marketing analytics, all tailored to meet the diverse operational needs of its clients in the insurance and banking sectors.
What additional services does
Project Outsource Services
provide?
When was
Project Outsource Services
founded?
Project Outsource Services was established in 2015, which means the company has been in operation for approximately 9 years as of 2024. This relatively young company has rapidly developed its expertise in providing essential outsourcing services to various sectors.
What industry verticals does
Project Outsource Services
serve?
The company predominantly serves the Insurance and Banking & Financial Services industries. This focused approach allows Project Outsource Services to tailor its offerings and leverage its experience to meet the specific needs and challenges faced by clients within these sectors.
What delivery model does
Project Outsource Services
offer?
Project Outsource Services employs an offshore delivery model, meaning that its services are provided from a location outside the client's home country. This approach allows the company to offer cost-effective solutions while maintaining high-quality service levels. By operating in this manner, they can efficiently support international clients across various regions, including Australia, the UK, Ireland, New Zealand, and North America.
How many employees and/or seats does
Project Outsource Services
have?
Project Outsource Services has a small workforce, with between 1 to 10 employees. This compact team size allows for personalized service and agile decision-making, which can be beneficial for clients seeking tailored outsourcing solutions.
Can
Project Outsource Services
be considered a good service provider for startups?
Project Outsource Services can be a suitable service provider for startups, especially those within the insurance and banking sectors. With a range of flexible back-office services and a focus on modern technology, startups can leverage their expertise without the need for large initial investments in infrastructure. The company’s small size also means that they can offer personalized attention to help new businesses navigate their operational challenges effectively.
Can
Project Outsource Services
be considered a good service provider for SMBs?
Project Outsource Services is well-positioned to support small and medium businesses, particularly in the insurance and financial sectors. Their diverse range of back-office and customer support services provides SMBs with the flexibility they need to scale operations efficiently. Additionally, the company's offshore delivery model allows for cost-effective solutions that can adapt as businesses grow.
Can
Project Outsource Services
be considered a good service provider for enterprises?
While Project Outsource Services has the capabilities to support larger companies, its small employee base may limit its ability to handle very large-scale operations typical of enterprises. However, for enterprises looking for specialized services in claims processing and customer support within the insurance and banking sectors, their skilled workforce and technology-driven approach can still deliver valuable assistance.
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