Pro Outsourcing
Back-Office Operations
Pro Outsourcing is a BPO company that provides back-office operations for insurance, healthcare, and gaming industries, known for its commitment to swift responses and high-performance services.
Size
1-10
Private
Mission
To provide affordable, professional support that enables companies to keep pace with the speed of business.
About
Pro Outsourcing offers back-office operations along with customer experience and contact center services, HR, recruitment and payroll, finance and accounting, and knowledge and research services for clients in insurance, healthcare & life sciences, and gaming & entertainment. The company operates using a nearshore model and supports businesses globally.
It is recognized for its articulate communication and efficient processes, with high-performance teams located in the U.S., Guadalajara, Bogota, and Lima, ensuring business continuity.
Services
Pro Outsourcing provides back-office operations supported by customer experience and contact center services, HR, recruitment and payroll, finance and accounting, and knowledge and research services. These services cover a range of tasks such as data entry, claims processing, and payroll processing, tailored to support client needs in various business functions.
Capabilities
Data Entry & Data Processing
Claims Processing
Payroll Processing
Recruitment Process Outsourcing (RPO)
Market & Competitive Intelligence
Business & Financial Research
Industries Served
The company serves clients in insurance, healthcare & life sciences, and gaming & entertainment. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance and security in operations.
Unique Stregths
Pro Outsourcing is known for its swift response times and high-performance services, offering clients a reliable support structure. Its approach includes strict security measures and efficient processes, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Poway, California, the company operates using a nearshore delivery model. It serves clients across various global regions, with teams working in hybrid environments to meet diverse client needs.
Certifications
No items found.
Verticals
Insurance
Healthcare & Life Sciences
Gaming & Entertainment
Clients
government entities
What's the main service provided by
Pro Outsourcing
?
Pro Outsourcing specializes in back-office operations, providing essential support services that enhance business efficiency. Their expertise encompasses a range of tasks including data entry and processing, claims handling, payroll management, and recruitment process outsourcing (RPO). This comprehensive approach ensures that clients receive tailored support across various operational needs.
What additional services does
Pro Outsourcing
provide?
In addition to their core back-office operations, Pro Outsourcing offers a range of supplementary services. Their portfolio includes customer experience and contact center solutions, HR recruitment and payroll services, finance and accounting support, as well as knowledge and research services. This extensive range of offerings enables clients to access comprehensive business solutions under one roof.
When was
Pro Outsourcing
founded?
Pro Outsourcing was established in 2011, marking over a decade of service in the business process outsourcing sector. Since its inception, the company has built a reputation for delivering professional and efficient support to its clients, adapting to the ever-evolving challenges of the business landscape.
What industry verticals does
Pro Outsourcing
serve?
Pro Outsourcing serves a diverse range of industries, focusing primarily on Insurance, Healthcare & Life Sciences, and Gaming & Entertainment. This industry-specific expertise allows the company to cater to the unique needs and regulatory requirements of each sector, ensuring high levels of compliance and security in their operations.
What delivery model does
Pro Outsourcing
offer?
How many employees and/or seats does
Pro Outsourcing
have?
Pro Outsourcing operates with a small team, consisting of between 1 to 10 employees. This compact workforce allows for a personalized approach to client relations and service delivery, ensuring that each client receives focused attention and support tailored to their specific needs.
Can
Pro Outsourcing
be considered a good service provider for startups?
Pro Outsourcing can be a valuable partner for startups seeking to streamline their operations. With their focus on affordable and efficient back-office support, startups can benefit from the expertise and resources that Pro Outsourcing provides. Their flexible service offerings and commitment to communication allow emerging businesses to scale without the overhead of building extensive internal teams.
Can
Pro Outsourcing
be considered a good service provider for SMBs?
Small and medium businesses will find Pro Outsourcing to be a suitable service provider due to its flexible service models and tailored support. The company's wide array of services, including back-office operations and customer experience solutions, empowers SMBs to focus on their core activities while relying on Pro Outsourcing for essential operational tasks. This partnership can enhance efficiency and support growth initiatives.
Can
Pro Outsourcing
be considered a good service provider for enterprises?
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