Prime Outsourcing
Back-Office Operations
Prime Outsourcing is a Philippine-based BPO firm that provides back-office operations for banking, financial services, retail, and telecommunications, known for its commitment to service excellence and tailored solutions.
Size
Private
under-1m
Mission
To exceed client expectations by delivering service excellence and supporting the achievement of business goals.
About
Prime Outsourcing offers back-office operations along with customer experience and contact center services, finance and accounting, HR, recruitment and payroll, IT infrastructure and managed services, and marketing operations for clients in banking, financial services, retail, and telecommunications. The company operates using an offshore delivery model and supports businesses looking to optimize their operational efficiency.
It is recognized for its highly trained workforce and advanced technology infrastructure, with a focus on delivering customized solutions that enhance productivity and reduce costs.
Services
Prime Outsourcing provides back-office operations supported by customer experience and contact center services, finance and accounting, HR, recruitment and payroll, IT infrastructure and managed services, and marketing operations. These services cover various operational needs and are tailored to support clients in enhancing their productivity and efficiency.
Capabilities
Data Entry & Data Processing
Billing & Invoicing
Accounts Payable
Accounts Receivable
Payroll Processing
Procurement Administration
Process Assessment & Transition Management
Web Development
Content Creation & Localisation
SEO & Website Optimisation
Campaign Management
Human-in-the-Loop QA
Outbound Telesales & Retention
Inbound Customer Support
Industries Served
The company serves clients in banking, financial services, retail, and telecommunications. It has experience supporting diverse business functions with services aligned to industry-specific requirements, ensuring that clients can focus on their core operations.
Unique Stregths
Prime Outsourcing is known for its commitment to service excellence and continuous training, offering clients a highly skilled workforce capable of managing multiple projects simultaneously. Its approach includes fostering a team-oriented environment that promotes multitasking and efficient project handling, ensuring high-quality service delivery.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various regions, with teams working in flexible environments to meet specific client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Retail & e-Commerce
Telecommunications & Media
Clients
No items found.
What's the main service provided by
Prime Outsourcing
?
Prime Outsourcing specializes in back-office operations, offering a comprehensive suite of services designed to enhance operational efficiency for businesses. Their primary focus includes data entry and processing, billing and invoicing, accounts payable and receivable, payroll processing, and procurement administration. Additionally, they provide process assessment and transition management, web development, content creation and localization, search engine optimization, campaign management, and both inbound and outbound customer support services.
What additional services does
Prime Outsourcing
provide?
In addition to their main offerings in back-office operations, Prime Outsourcing extends its capabilities to include customer experience and contact center services, finance and accounting, HR recruitment and payroll, IT infrastructure and managed services, as well as marketing operations. This diverse portfolio enables them to serve a wide array of operational needs for their clients.
When was
Prime Outsourcing
founded?
Established in 2011, Prime Outsourcing has been operating for over 12 years. Since its inception, the company has dedicated itself to providing exceptional outsourcing solutions, enabling clients to streamline their operations and focus on their core business objectives.
What industry verticals does
Prime Outsourcing
serve?
Prime Outsourcing serves a diverse range of industries, including Banking & Financial Services, Retail & e-Commerce, and Telecommunications & Media. This broad focus allows them to tailor their services to meet the unique needs of clients in these sectors, ensuring effective support across various business functions.
What delivery model does
Prime Outsourcing
offer?
Prime Outsourcing employs an offshore delivery model, which involves providing services from a location outside of the client's country. This approach allows the company to leverage cost efficiencies and access a skilled workforce, while still maintaining the ability to meet specific client requirements. Offshore outsourcing can enhance operational flexibility and enable clients to focus on their primary business activities.
How many employees and/or seats does
Prime Outsourcing
have?
Can
Prime Outsourcing
be considered a good service provider for startups?
Prime Outsourcing can be a viable service partner for startups looking to establish their operational framework without the burden of extensive overhead costs. With their focus on back-office operations and flexibility in service delivery, startups can benefit from tailored solutions that support growth while allowing them to concentrate on their core business strategies.
Can
Prime Outsourcing
be considered a good service provider for SMBs?
For small and medium businesses, Prime Outsourcing is well-suited to provide scalable solutions that support operational growth. Their extensive service portfolio, combined with their experience across various industries, positions them to help SMBs enhance productivity and efficiency, making them a reliable partner for businesses aiming to scale their operations effectively.
Can
Prime Outsourcing
be considered a good service provider for enterprises?
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