Premium Help
Back-Office Operations
Premium Help is a virtual assistant service provider that provides back-office operations for healthcare and real estate, known for its skilled professionals and commitment to client success.
Size
Private
Mission
To support businesses in achieving greater efficiency and growth through expert assistance.
About
Premium Help offers back-office operations along with administrative support, data entry, customer support, content writing, and more for clients in healthcare and real estate. The company operates using an offshore model and supports businesses globally.
It is recognized for its extensive experience, with over 12,540 tasks completed and a strong focus on data security, ensuring client information is protected while delivering quality services.
Services
Premium Help provides back-office operations supported by administrative support, data entry, customer support, content writing, graphic design, and social media management. These services cover various business functions and are tailored to support clients in streamlining their operations and enhancing productivity.
Capabilities
Data Entry & Data Processing
Inbound Customer Support
Content Creation & Localisation
Graphic & Video Production
Social Media Management
Industries Served
The company serves clients in healthcare and real estate. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective solutions for each sector.
Unique Stregths
Premium Help is known for its skilled virtual assistants, offering clients cost-effective outsourcing solutions without compromising quality. Its approach includes strong teamwork and communication practices, which help deliver consistency and efficiency at scale.
Delivery Footprint
Headquartered in New York, NY, the company operates using an offshore delivery model. It serves clients across 47 countries, with teams primarily based in the Philippines and India, allowing for flexible support across different time zones.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Real Estate & Property Management
Clients
No items found.
What's the main service provided by
Premium Help
?
Premium Help specializes in back-office operations, providing a variety of essential services designed to enhance business efficiency. Their offerings include data entry and processing, inbound customer support, content creation and localization, graphic and video production, as well as social media management. This comprehensive range of services allows businesses to streamline operations and focus on core activities while benefiting from expert assistance.
What additional services does
Premium Help
provide?
When was
Premium Help
founded?
Premium Help was established in 2010, marking over 13 years in the business as of 2024. Since its inception, the company has dedicated itself to providing high-quality back-office solutions and administrative support, positioning itself as a reliable partner for various industries.
What industry verticals does
Premium Help
serve?
Premium Help serves clients primarily in the Healthcare & Life Sciences and Real Estate & Property Management sectors. This industry focus allows the company to tailor its services to meet specific requirements, ensuring effective support and solutions for businesses operating within these fields.
What delivery model does
Premium Help
offer?
Premium Help utilizes an offshore delivery model, which means that their services are provided from locations outside the client's country, specifically from teams based in the Philippines and India. This approach allows for cost-effective solutions while maintaining flexibility and efficiency in service delivery across different time zones.
How many employees and/or seats does
Premium Help
have?
Can
Premium Help
be considered a good service provider for startups?
While Premium Help offers a robust range of services that could benefit startups, its offshore delivery model and experience may be particularly advantageous for emerging businesses looking to manage costs effectively. However, startups should assess their specific needs and ensure that the level of support offered aligns with their growth stage and operational requirements.
Can
Premium Help
be considered a good service provider for SMBs?
Premium Help is well-suited to support small and medium-sized businesses, as it provides a scalable service portfolio that can adapt to various operational needs. With a focus on enhancing efficiency and productivity, SMBs can leverage the company's expertise in back-office functions to streamline processes and foster growth.
Can
Premium Help
be considered a good service provider for enterprises?
Premium Help can be a reliable partner for enterprises and large companies due to its extensive experience and the scalability of its service offerings. The company's proven track record, with over 12,540 tasks completed, demonstrates its capability to handle complex operations and deliver consistent quality, making it a solid choice for larger organizations seeking comprehensive back-office support.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.