PLDT ALPHA Enterprise
IT Infrastructure and Managed Services
PLDT Alpha Enterprise is a leading BPO provider that offers IT infrastructure and managed services for telecommunications and media, known for its robust cloud management and IT support solutions.
Size
Private
Mission
To enhance business operations through customized solutions.
About
PLDT Alpha Enterprise offers IT infrastructure and managed services along with enterprise voice and data solutions, broadband services, and business analysis for clients in telecommunications and media. The company operates using an offshore model and supports clients globally.
It is recognized for its advanced ICT solutions, with nearly 500 professionals dedicated to enhancing business operations through customized technology integration.
Services
PLDT Alpha Enterprise provides IT infrastructure and managed services supported by enterprise voice and data solutions, broadband services, and business analysis. These services include IT asset and configuration management, network monitoring and management, cloud migration and management, data-center operations, and cybersecurity operations. Each solution is tailored to support clients' communication and technology infrastructure needs.
Capabilities
IT Asset & Configuration Management
Network Monitoring & Management
Cloud Migration & Management
Data-Centre Operations
Cybersecurity Operations (SOC)
Industries Served
The company serves clients in telecommunications and media, focusing on small, medium, and large-scale enterprises. It has experience supporting global clients with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
PLDT Alpha Enterprise is known for its commitment to enhancing business operations through customized ICT solutions, offering clients a scalable approach to their IT needs. Its operational practices include maintaining and monitoring IT infrastructure, ensuring reliability and performance consistency at scale.
Delivery Footprint
Headquartered in Metro Manila, Philippines, the company operates using an offshore delivery model. It serves clients across various global markets, with teams working in remote environments to meet diverse client requirements.
Certifications
No items found.
Verticals
Telecommunications & Media
Technology & SaaS
Clients
Accenture
Taylor & Francis
What's the main service provided by
PLDT ALPHA Enterprise
?
PLDT ALPHA Enterprise specializes in providing comprehensive IT infrastructure and managed services. Their offerings include a range of sub-services such as IT asset and configuration management, network monitoring and management, cloud migration and management, data-center operations, and cybersecurity operations. This diverse portfolio is designed to meet the unique technology and communication needs of their clients, ensuring seamless integration and enhanced operational efficiency.
What additional services does
PLDT ALPHA Enterprise
provide?
When was
PLDT ALPHA Enterprise
founded?
Established in 1928, PLDT ALPHA Enterprise has been serving clients for over 95 years. This long history signifies the company's deep-rooted expertise in the IT and telecommunications sectors, as well as its commitment to providing tailored solutions that evolve with the needs of businesses across various industries.
What industry verticals does
PLDT ALPHA Enterprise
serve?
PLDT ALPHA Enterprise operates primarily within the Telecommunications & Media and Technology & SaaS sectors. Their focus on these industries allows them to deliver specialized services and solutions that cater to the distinct requirements of small, medium, and large enterprises within these fields.
What delivery model does
PLDT ALPHA Enterprise
offer?
PLDT ALPHA Enterprise employs an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach enables them to leverage a global talent pool while maintaining cost efficiency. By operating offshore, they can offer scalable solutions that are accessible to clients regardless of their geographical location.
How many employees and/or seats does
PLDT ALPHA Enterprise
have?
Can
PLDT ALPHA Enterprise
be considered a good service provider for startups?
Can
PLDT ALPHA Enterprise
be considered a good service provider for SMBs?
PLDT ALPHA Enterprise is well-positioned to support small and medium businesses (SMBs) due to its scalable service offerings and extensive experience in the telecommunications and technology sectors. Their portfolio includes tailored IT solutions that can grow alongside SMBs, allowing these organizations to enhance their operations without significant upfront investments.
Can
PLDT ALPHA Enterprise
be considered a good service provider for enterprises?
For enterprises and large companies, PLDT ALPHA Enterprise provides robust and sophisticated solutions that are designed to ensure reliability and performance at scale. Their extensive experience in managing IT infrastructure for large organizations, combined with their commitment to customized service delivery, makes them a suitable partner for enterprises looking to optimize their technology landscape.
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