Pinoy Data Capture specializes in providing customer experience and contact center solutions that are complemented by a variety of back-office operations. Their service offerings include inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, as well as order management and fulfillment. Additionally, they excel in data entry and processing, along with claims processing, ensuring a comprehensive approach to meeting their clients' needs.

In addition to their main customer experience and contact center offerings, Pinoy Data Capture also provides back-office operations. This expanded service portfolio allows them to support clients with various administrative tasks, enhancing overall operational efficiency and enabling clients to focus on their core business functions.

Pinoy Data Capture was established in 1997, which means the company has been operating for over 26 years. Since its inception, it has focused on enhancing customer experiences through innovative outsourcing solutions, particularly in the healthcare sector.

The primary industry sectors that Pinoy Data Capture serves include Healthcare and Life Sciences. Their expertise in these areas allows them to cater specifically to the unique demands and regulatory requirements of organizations within these fields.

Pinoy Data Capture employs an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach allows them to offer cost-effective solutions while maintaining high service quality. By leveraging teams in the Philippines, they can efficiently meet diverse client needs on an international scale.

Pinoy Data Capture has a workforce comprised of between 51 and 200 employees. This range indicates a mid-sized company that is well-positioned to provide personalized services while maintaining a level of operational capacity that can adapt to varying client demands.