Pinnacle Outsourcing Solutions
Back-Office Operations
Pinnacle Asia Global Outsourcing Co. is a comprehensive outsourcing service provider that provides back-office operations for healthcare, banking, manufacturing, telecommunications, and more, known for its tailored end-to-end solutions and strong client partnerships.
Size
Private
Mission
To elevate businesses through tailored, end-to-end outsourcing solutions.
About
Pinnacle Asia Global Outsourcing Co. offers back-office operations along with HR, recruitment and payroll, and customer experience services for clients in healthcare, banking, manufacturing, and telecommunications. The company operates using an onshore, offshore, and nearshore model to support diverse client needs.
It is recognized for its commitment to delivering world-class outsourcing services, with a focus on optimizing business resource management and aligning solutions with clients’ strategic goals.
Services
Capabilities
Claims Processing
Billing & Invoicing
Payroll Processing
Employee Helpdesk
Data Entry & Data Processing
Technical Support (Tier 1/2)
Market & Competitive Intelligence
Industries Served
Unique Stregths
Delivery Footprint
Certifications
ATT
CTA
CIMA
Xero
ACCA
Verticals
Healthcare & Life Sciences
Banking & Financial Services
Manufacturing & Industrial
Telecommunications & Media
Clients
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What's the main service provided by
Pinnacle Outsourcing Solutions
?
Pinnacle Outsourcing Solutions primarily focuses on back-office operations, providing a comprehensive range of services to streamline business processes. Their offerings include claims processing, billing and invoicing, payroll processing, employee helpdesk support, data entry and processing, as well as technical support at both Tier 1 and Tier 2 levels. This diverse suite of services is designed to meet the varying needs of their clients across different sectors.
What additional services does
Pinnacle Outsourcing Solutions
provide?
In addition to their core back-office operations, Pinnacle Outsourcing Solutions offers marketing operations. This expanded service portfolio enables them to assist clients not just with operational tasks but also with marketing initiatives, further supporting their overall business strategy.
When was
Pinnacle Outsourcing Solutions
founded?
Pinnacle Outsourcing Solutions was established in 2001, which means it has been in operation for over 22 years. Since its inception, the company has dedicated itself to enhancing business efficiency through tailored outsourcing solutions that align with client objectives.
What industry verticals does
Pinnacle Outsourcing Solutions
serve?
Pinnacle Outsourcing Solutions serves a variety of industries, including Healthcare & Life Sciences, Banking & Financial Services, Manufacturing & Industrial, and Telecommunications & Media. This broad industry focus ensures they can cater to specific needs and requirements across different sectors.
What delivery model does
Pinnacle Outsourcing Solutions
offer?
Pinnacle Outsourcing Solutions utilizes a flexible delivery model that includes onshore, offshore, and nearshore options. Onshore refers to services provided within the same country as the client, offshore involves delivering services from a different country, and nearshore means outsourcing to a nearby country. This versatile delivery approach allows them to effectively meet diverse client needs and preferences.
How many employees and/or seats does
Pinnacle Outsourcing Solutions
have?
Can
Pinnacle Outsourcing Solutions
be considered a good service provider for startups?
Can
Pinnacle Outsourcing Solutions
be considered a good service provider for SMBs?
Pinnacle Outsourcing Solutions is well-positioned to support small and medium-sized businesses (SMBs) with its scalable service offerings and extensive experience across various industries. Their ability to provide tailored solutions means that SMBs can benefit from professional support that adapts to their growth needs. The flexibility of their delivery model also allows SMBs to choose the best approach that suits their operational requirements.
Can
Pinnacle Outsourcing Solutions
be considered a good service provider for enterprises?
Pinnacle Outsourcing Solutions is an excellent choice for enterprises and large companies, thanks to its comprehensive service offerings and established reputation. With multiple certifications, including ATT, CTA, CIMA, Xero, and ACCA, the company demonstrates a commitment to quality and compliance. Their sophisticated delivery models ensure reliability and efficiency, making them a strong partner for large organizations looking to optimize their operations.
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