Pie Multilingual
Customer Experience and Contact Center
PIE Multilingual Services is a global professional service firm that provides multilingual business process outsourcing for healthcare, retail, and financial sectors, known for its customized, enterprize-ready solutions.
Size
1-10
Private
1m-10m
Mission
To unlock global potential through language mastery.
About
PIE Multilingual Services offers customer experience and contact center support along with foreign language services, market research, and creative solutions for clients in healthcare, retail, and financial services. The company operates using an offshore model and supports businesses worldwide.
It is recognized for its multilingual expertise, with a dedicated team of specialists ensuring tailored solutions that enhance productivity and profitability for diverse industries.
Services
PIE Multilingual Services provides customer experience and contact center support, supported by multilingual professional support, market research, and creative services. These services include inbound customer support, data entry, and transcription services, delivered across various channels such as phone, email, and chat. Each solution is customized to meet the unique needs of clients across different business functions.
Capabilities
Inbound Customer Support
Multilingual Support
Data Entry & Data Processing
Content Creation & Localisation
Market & Competitive Intelligence
Customer & Marketing Analytics
Industries Served
The company serves clients in healthcare, retail, and financial services. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective communication and operational efficiency.
Unique Stregths
PIE Multilingual Services is known for its solution-oriented mindset, offering clients customized, scalable outsourcing solutions. Its approach includes a multidisciplinary team of specialists who apply deep domain expertise to deliver predictable outcomes and sustained growth for clients.
Delivery Footprint
Headquartered in New Delhi, India, the company operates using an offshore delivery model. It serves clients across the globe, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Gaming & Entertainment
Retail & e-Commerce
Banking & Financial Services
Non-Profit & NGOs
Clients
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What's the main service provided by
Pie Multilingual
?
Pie Multilingual specializes in customer experience and contact center solutions, offering a wide range of services to meet diverse client needs. Their primary focus includes inbound customer support and multilingual assistance, complemented by data entry and processing, content creation and localization, market and competitive intelligence, and customer and marketing analytics. This comprehensive service suite is designed to enhance client engagement and operational efficiency across various communication channels such as phone, email, and chat.
What additional services does
Pie Multilingual
provide?
When was
Pie Multilingual
founded?
Established in 2007, Pie Multilingual has been in operation for approximately 17 years as of 2024. Since its inception, the company has evolved to provide tailored language and customer support solutions, positioning itself as a key player in the multilingual services sector.
What industry verticals does
Pie Multilingual
serve?
Pie Multilingual caters to various industries, including Healthcare & Life Sciences, Gaming & Entertainment, Retail & e-Commerce, Banking & Financial Services, and Non-Profit & NGOs. This diverse vertical focus allows the company to tailor its services to meet the specific needs and challenges of each sector.
What delivery model does
Pie Multilingual
offer?
Pie Multilingual employs an offshore delivery model, which means that their services are provided from a location outside the client's home country. This approach allows the company to access a broader talent pool and offer competitive pricing while ensuring high-quality service delivery. By utilizing remote teams, Pie Multilingual effectively meets the varying requirements of clients around the globe.
How many employees and/or seats does
Pie Multilingual
have?
Pie Multilingual maintains a small workforce, with a team size ranging from 1 to 10 employees. Despite its modest scale, the company is equipped to deliver specialized services, ensuring personalized attention and support for each client.
Can
Pie Multilingual
be considered a good service provider for startups?
For startups, Pie Multilingual can be a valuable partner, particularly due to its flexible service offerings and the ability to provide multilingual support essential for new businesses aiming to enter global markets. The company's small size allows for personalized service, which can be beneficial for startups looking for tailored solutions that align with their unique needs and budgets.
Can
Pie Multilingual
be considered a good service provider for SMBs?
Pie Multilingual is well-suited for small and medium businesses (SMBs), offering scalable outsourcing solutions that can grow alongside the business. Their diverse range of services, including customer experience support and data processing, allows SMBs to enhance their operational capabilities without the need for large in-house teams, making it a cost-effective option for growth-oriented enterprises.
Can
Pie Multilingual
be considered a good service provider for enterprises?
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