Phil Am Outsourcing Solutions Inc
Back-Office Operations
Phil-Am Outsourcing Solutions, Inc. is a leading BPO provider that offers back-office operations for banking, financial services, retail, e-commerce, and technology, known for its dedicated team integration and family-oriented culture.
Size
11-50
Private
under-1m
Mission
To create a harmonious balance between work and family.
About
Phil-Am Outsourcing Solutions, Inc. offers back-office operations along with customer experience and contact center services for clients in banking, financial services, retail, e-commerce, and technology. The company operates using an offshore model and supports clients in America, Europe, and Australia.
It is recognized for its seamless integration with onshore teams, with a strong emphasis on employee support and a family-oriented work environment.
Services
Phil-Am Outsourcing Solutions, Inc. provides back-office operations supported by customer experience and contact center services. These services include data entry and processing, accounts payable, accounts receivable, payroll processing, and technical support. They are tailored to support various client needs, ensuring operational efficiency and enhanced customer satisfaction.
Capabilities
Data Entry & Data Processing
Accounts Payable
Accounts Receivable
Payroll Processing
Technical Support (Tier 1/2)
Web Development
Industries Served
The company serves clients in banking and financial services, retail and e-commerce, and technology. It has experience supporting businesses with services aligned to industry-specific requirements, enabling effective communication and operational support.
Unique Stregths
Phil-Am Outsourcing Solutions is known for its dedicated team integration, offering clients a unique partnership approach that fosters collaboration and consistency. Its operational practices include a supportive work environment that prioritizes employee engagement and work-life balance, contributing to high client satisfaction.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across America, Europe, and Australia, with teams working in a collaborative environment designed to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Retail & e-Commerce
Technology & SaaS
Clients
No items found.
What's the main service provided by
Phil Am Outsourcing Solutions Inc
?
Phil Am Outsourcing Solutions Inc specializes in back-office operations, providing essential support to enhance operational efficiency for its clients. Their service offerings include data entry and processing, accounts payable and receivable, payroll processing, and technical support for various tiers. This comprehensive suite of services is designed to meet diverse client needs and improve customer satisfaction.
What additional services does
Phil Am Outsourcing Solutions Inc
provide?
In addition to its core back-office operations, Phil Am Outsourcing Solutions Inc offers additional services such as HR Recruitment and Payroll, as well as Shared-Services Transformation. These supplementary capabilities enhance the company’s service portfolio, allowing it to provide comprehensive solutions that address various operational challenges faced by its clients.
When was
Phil Am Outsourcing Solutions Inc
founded?
Phil Am Outsourcing Solutions Inc was established in 1998, marking over 25 years of experience in the outsourcing industry. Since its inception, the company has evolved to provide a range of back-office and customer service solutions, establishing itself as a reliable partner for businesses looking to streamline their operations.
What industry verticals does
Phil Am Outsourcing Solutions Inc
serve?
Phil Am Outsourcing Solutions Inc serves multiple industries, including Banking & Financial Services, Retail & e-Commerce, and Technology & SaaS. This focus allows the company to tailor its services to meet the specific demands and operational requirements of its diverse clientele.
What delivery model does
Phil Am Outsourcing Solutions Inc
offer?
Phil Am Outsourcing Solutions Inc employs an offshore delivery model, which means that services are provided from a location outside the client's country. This approach allows the company to tap into a global talent pool while offering cost-effective solutions. By operating offshore, Phil Am Outsourcing Solutions ensures seamless collaboration with clients in America, Europe, and Australia, optimizing both service quality and operational efficiency.
How many employees and/or seats does
Phil Am Outsourcing Solutions Inc
have?
Phil Am Outsourcing Solutions Inc has a workforce ranging from 11 to 50 employees. This size enables the company to maintain a close-knit team that emphasizes collaboration and personalized service, ensuring that clients receive dedicated support tailored to their specific needs.
Can
Phil Am Outsourcing Solutions Inc
be considered a good service provider for startups?
Phil Am Outsourcing Solutions Inc can be a beneficial service provider for startups looking to establish efficient back-office operations without the burden of extensive overhead costs. With a focus on essential services such as data processing and payroll, the company can help startups streamline their processes, allowing them to concentrate on growth and development.
Can
Phil Am Outsourcing Solutions Inc
be considered a good service provider for SMBs?
Phil Am Outsourcing Solutions Inc is well-suited to support small and medium-sized businesses (SMBs) by offering scalable and flexible service options. The company’s diverse service portfolio, combined with its commitment to employee engagement and client satisfaction, allows SMBs to access high-quality support tailored to their operational needs.
Can
Phil Am Outsourcing Solutions Inc
be considered a good service provider for enterprises?
While Phil Am Outsourcing Solutions Inc is primarily positioned to serve smaller businesses, its extensive experience in various sectors and dedication to operational efficiency may appeal to larger enterprises seeking specialized back-office solutions. However, enterprises looking for extensive scalability and complex service integrations may find that larger providers better meet their sophisticated needs.
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