People Tree
Back-Office Operations
People Tree is a pioneering fair trade and sustainable fashion brand that provides back-office process services for technology and retail sectors, known for its commitment to social responsibility and environmental stewardship.
Size
Private
Mission
To promote ecologically sound methods of production while maximizing social benefits for Fair Trade partners.
About
People Tree offers back-office process services along with customer experience and contact center solutions for clients in technology and retail. The company operates using a hybrid model and supports small to medium enterprises globally.
It is recognized for its innovative production methods, with a focus on empowering artisans and farmers while promoting sustainable practices.
Services
People Tree provides back-office process services supported by customer experience and contact center solutions. These services include data entry and processing, multi-function service desk operations, and talent management, tailored to support various business functions and client needs.
Capabilities
Data Entry & Data Processing
Multi-function Service Desk
Cloud Migration & Management
Service Desk & IT Support
Talent Sourcing & Screening
Onboarding Administration
Industries Served
The company serves clients in technology and retail sectors. It has experience supporting small to medium enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
People Tree is known for its pioneering work in fair trade fashion, offering clients a commitment to social responsibility and environmental stewardship. Its approach includes innovative production methods and a focus on empowering communities, which help deliver consistency and impact at scale.
Delivery Footprint
Headquartered in New York, USA, the company operates using a hybrid delivery model. It serves clients across various regions, with teams working in remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
People Tree
?
People Tree specializes in back-office operations, providing a comprehensive suite of services designed to streamline business processes. Their offerings encompass data entry and processing, multi-function service desk operations, cloud migration and management, IT support, talent sourcing and screening, and onboarding administration. This diverse range of services ensures that they can cater to various operational needs for their clients.
What additional services does
People Tree
provide?
In addition to their core back-office operations, People Tree extends its service offerings to include customer experience and contact center solutions, as well as IT infrastructure and managed services. This expanded portfolio allows them to support clients with a wider range of operational needs, enhancing overall business performance.
When was
People Tree
founded?
Founded in 2015, People Tree has been in operation for approximately 9 years. Since its inception, the company has established itself as a provider of back-office solutions and customer experience services, focusing on innovative practices and a commitment to social responsibility.
What industry verticals does
People Tree
serve?
People Tree operates primarily within the Technology & SaaS and Retail & e-Commerce sectors. Their expertise in these industries enables them to offer tailored solutions that meet the specific demands and challenges faced by businesses in these fields.
What delivery model does
People Tree
offer?
People Tree employs a hybrid delivery model, which combines both onshore and offshore resources to optimize service delivery. This approach allows them to leverage diverse talent pools and geographical advantages, ensuring flexibility and efficiency in meeting client requirements across different locations.
How many employees and/or seats does
People Tree
have?
Can
People Tree
be considered a good service provider for startups?
Can
People Tree
be considered a good service provider for SMBs?
People Tree is well-suited to serve small and medium businesses, as they specialize in providing scalable back-office and customer support solutions tailored to the unique challenges faced by these enterprises. Their hybrid delivery model further supports flexibility, allowing SMBs to benefit from efficient services that can grow alongside their business.
Can
People Tree
be considered a good service provider for enterprises?
While People Tree primarily focuses on small to medium businesses, their extensive service offerings and hybrid delivery model can also cater to larger enterprises. However, they may not possess the same scale or certifications typically expected by large corporations. Therefore, while they can provide reliable support, larger companies may find more sophisticated offerings from providers specifically targeting enterprise-level needs.
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