PBO Global
Back-Office Operations
PBO Global is a professional business outsourcing company that provides back-office operations for telecommunications and media, known for its high-quality offshore and virtual services.
Size
51-200
Private
Mission
To be the partner of choice for top-tier firms by delivering high-quality offshore and virtual services.
About
PBO Global offers back-office operations along with technical support, web development, and legal process outsourcing for clients in telecommunications and media. The company operates using an offshore model and supports micro to medium-sized businesses across various international markets.
It is recognized for its bespoke solutions and commitment to enhancing operational efficiency, with a focus on minimizing risks and delivering competitive advantages.
Services
PBO Global provides back-office operations supported by technical support, web development, and legal process outsourcing. These services cover essential business functions and are tailored to support clients in streamlining operations and enhancing productivity.
Capabilities
Technical Support (Tier 1/2)
Web Development
Legal Process Outsourcing (LPO)
Industries Served
The company serves clients in telecommunications and media. It has experience supporting micro to medium-sized businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
PBO Global is known for its commitment to delivering high-quality offshore services, offering clients customized solutions that enhance operational efficiency. Its approach includes leveraging technology and security, which help deliver consistent results at scale.
Delivery Footprint
Headquartered in the Clark Freeport Zone, Philippines, the company operates using an offshore delivery model. It serves clients across the United States, Australia, New Zealand, Asia, the Middle East, and Europe, with teams working in remote environments tailored to client needs.
Certifications
No items found.
Verticals
Telecommunications & Media
Clients
No items found.
What's the main service provided by
PBO Global
?
PBO Global specializes in back-office operations, providing essential support that helps businesses streamline their processes. In addition to their primary offering, they deliver specialized services such as technical support at both Tier 1 and Tier 2 levels, web development services, and legal process outsourcing (LPO). This diverse range of services is designed to enhance productivity and operational efficiency for their clients.
What additional services does
PBO Global
provide?
When was
PBO Global
founded?
PBO Global was established in 2015, marking its entry into the business process outsourcing industry. As of 2024, the company has been operating for approximately nine years, during which it has built a reputation for providing high-quality offshore services tailored to the needs of its clients.
What industry verticals does
PBO Global
serve?
PBO Global focuses on serving the Telecommunications & Media sectors. Their expertise in these industries allows them to deliver customized solutions that meet specific client needs, making them a valuable partner for businesses operating in these fields.
What delivery model does
PBO Global
offer?
PBO Global operates using an offshore delivery model, which means they provide services from a location outside of the client's home country, typically allowing for cost-effective solutions and access to a wider talent pool. This approach enables the company to support clients efficiently while ensuring that operations are tailored to meet unique business requirements.
How many employees and/or seats does
PBO Global
have?
PBO Global has a workforce size ranging from 51 to 200 employees. This scale allows the company to maintain a balance between personalized service and the capability to handle diverse business needs effectively.
Can
PBO Global
be considered a good service provider for startups?
Can
PBO Global
be considered a good service provider for SMBs?
PBO Global is well-suited to support small and medium-sized businesses due to its flexible service offerings and tailored solutions. Their experience in providing back-office operations and technical support can be particularly beneficial for SMBs looking to enhance their operational efficiency without significant upfront investments.
Can
PBO Global
be considered a good service provider for enterprises?
While PBO Global primarily focuses on small to medium-sized businesses, their commitment to delivering high-quality offshore services could also appeal to larger enterprises. However, the company's size and service model may be more advantageous for businesses seeking personalized support rather than those with extensive or highly complex needs.
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