Partners Outsourcing
Customer Experience and Contact Center
Partners Outsourcing is a global outsourcing firm that provides customer experience and contact center services for various industries, known for its cost-effective solutions and skilled professionals.
Size
Private
Mission
To provide global businesses with customized outsourcing solutions that enable seamless collaboration through skilled professionals at competitive costs.
About
Partners Outsourcing offers customer experience and contact center services along with sales and lead-generation services for clients in advertising, consulting, construction, consumer services, digital marketing, energy, and financial sectors. The company operates using a hybrid delivery model and supports businesses worldwide.
It is recognized for its efficient and tailored outsourcing solutions, with a focus on empowering clients to concentrate on their core business activities while benefiting from expert support.
Services
Partners Outsourcing provides customer experience and contact center services, supported by sales and lead-generation services. These services include inbound customer support, outbound telesales and retention, appointment setting, and lead research and list building. Each solution is designed to enhance client engagement and operational efficiency, tailored to meet specific business needs.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Appointment Setting
Lead Research & List Building
Industries Served
The company serves clients in advertising, consulting, construction, consumer services, digital marketing, energy, and financial sectors. It has experience supporting diverse businesses with services aligned to industry-specific requirements, ensuring a comprehensive approach to outsourcing.
Unique Stregths
Partners Outsourcing is known for its cost-effective and efficient outsourcing solutions, offering clients access to skilled professionals who help streamline operations. Its approach includes 24/7 availability and a commitment to breaking down distance barriers, ensuring reliable support for clients across the globe.
Delivery Footprint
Headquartered in Altamonte Springs, Florida, the company operates using a hybrid delivery model. It serves clients across various regions, with teams working in remote environments to provide seamless service and support tailored to client needs.
Certifications
ISO
PCI DSS
SOC-2
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Partners Outsourcing
?
Partners Outsourcing specializes in delivering exceptional customer experience and contact center solutions, tailored to meet the unique needs of various businesses. Their primary offerings encompass inbound customer support, outbound telesales and retention, appointment setting, as well as lead research and list building services, all aimed at enhancing client engagement and operational efficiency.
What additional services does
Partners Outsourcing
provide?
In addition to their primary customer experience and contact center services, Partners Outsourcing also offers an extended portfolio that includes sales and lead-generation services, as well as marketing operations. These additional capabilities enable clients to streamline their sales processes and enhance their marketing efforts, further supporting their business growth.
When was
Partners Outsourcing
founded?
Founded in 2015, Partners Outsourcing has been in operation for approximately 9 years. Since its inception, the company has dedicated itself to providing customized outsourcing solutions that help businesses enhance their operational capabilities and focus on core activities.
What industry verticals does
Partners Outsourcing
serve?
What delivery model does
Partners Outsourcing
offer?
Partners Outsourcing employs a hybrid delivery model, which combines onshore, nearshore, and offshore resources to optimize service delivery. This approach allows the company to leverage skilled professionals from various locations, ensuring that they can provide round-the-clock support while maintaining the quality and efficiency of their services.
How many employees and/or seats does
Partners Outsourcing
have?
Can
Partners Outsourcing
be considered a good service provider for startups?
Partners Outsourcing can be a valuable service provider for startups, particularly because of its flexible service offerings and tailored solutions. Startups often require scalable support that can adapt to their evolving needs, and Partners Outsourcing's hybrid delivery model allows for a customizable approach that can grow alongside the business. Their expertise in customer engagement and lead generation can also help startups establish a strong market presence.
Can
Partners Outsourcing
be considered a good service provider for SMBs?
Small and medium-sized businesses (SMBs) can benefit significantly from partnering with Partners Outsourcing. The company’s extensive service portfolio, combined with its commitment to providing efficient and cost-effective solutions, makes it an ideal choice for SMBs looking to enhance their operational capabilities. The flexibility of their services allows SMBs to scale their support as needed, facilitating growth and helping them focus on their core activities.
Can
Partners Outsourcing
be considered a good service provider for enterprises?
For enterprises and large companies, Partners Outsourcing stands out as a reliable service provider equipped to handle extensive operational demands. With certifications such as ISO, PCI DSS, and SOC-2, the company demonstrates a commitment to maintaining high standards of security and service quality. Their hybrid delivery model ensures that large organizations receive consistent, 24/7 support, making them a strong partner for enterprises looking to streamline their operations.
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