Panorama Bpo
Back-Office Operations
Panorama BPO is a leading business process outsourcing firm that provides back-office operations for healthcare, retail, and e-commerce sectors, known for its extensive local expertise and commitment to operational excellence.
Size
51-200
Private
Mission
To drive operational excellence and business growth for organizations by centralizing administrative functions and support services, enabling a focus on core business while benefiting from best practices, innovative solutions, and efficient processes.
About
Panorama BPO offers back-office operations along with HR, recruitment, payroll, and customer experience services for clients in healthcare, retail, and e-commerce. The company operates using a nearshore model and supports businesses across Latin America.
It is recognized for its deep local expertise, with a dedicated team of professionals ensuring high service standards and tailored solutions to meet client needs.
Services
Panorama BPO provides back-office operations supported by HR, recruitment, payroll, and customer experience services. These services cover various operational needs, including payroll processing, inventory management support, and multilingual support, tailored to enhance efficiency and streamline client operations.
Capabilities
Payroll Processing
Inventory Management Support
Document Indexing & Digitisation
Data Entry & Data Processing
Multilingual Support
Inbound Customer Support
Appointment Setting
Employee Helpdesk
Industries Served
The company serves clients in healthcare, retail, and e-commerce. It has experience supporting small to medium-sized enterprises with services aligned to industry-specific requirements, ensuring that clients receive customized solutions that fit their operational frameworks.
Unique Stregths
Panorama BPO is known for its extensive local expertise and commitment to operational excellence, offering clients reliable and efficient outsourcing solutions. Its approach includes a focus on best practices and innovative solutions, which help deliver consistency and quality at scale.
Delivery Footprint
Headquartered in Lince, Lima, Peru, the company operates using a nearshore delivery model. It serves clients across Latin America, with teams working in hybrid environments to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Non-Profit & NGOs
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
Panorama Bpo
?
Panorama BPO specializes in back-office operations, providing a diverse range of services designed to enhance operational efficiency. Their offerings include payroll processing, inventory management support, document indexing and digitization, data entry and processing, as well as multilingual support. Additionally, they deliver inbound customer support, appointment setting, and employee helpdesk services, ensuring comprehensive solutions tailored to meet the specific needs of their clients.
What additional services does
Panorama Bpo
provide?
When was
Panorama Bpo
founded?
Founded in 1984, Panorama BPO has been in operation for 40 years, establishing a solid foundation in the business process outsourcing sector. Over the years, the company has evolved to meet the changing demands of the market, continuously enhancing its service offerings to support its clients effectively.
What industry verticals does
Panorama Bpo
serve?
Panorama BPO serves a variety of industries, including Healthcare & Life Sciences, Non-Profit & NGOs, and Retail & e-Commerce. This diverse industry focus allows them to tailor their services to meet the unique operational needs and challenges faced by clients in these sectors.
What delivery model does
Panorama Bpo
offer?
Panorama BPO employs a nearshore and onshore delivery model, which means they provide services to clients in close geographical proximity, primarily across Latin America. This approach allows for better communication and collaboration, as well as cultural alignment, enabling them to respond swiftly to client needs while maintaining high service standards.
How many employees and/or seats does
Panorama Bpo
have?
Panorama BPO has a workforce ranging from 51 to 200 employees. This size allows them to maintain a personalized approach to service delivery while still being able to meet the demands of their clients effectively.
Can
Panorama Bpo
be considered a good service provider for startups?
Can
Panorama Bpo
be considered a good service provider for SMBs?
Panorama BPO is well-suited for small and medium-sized businesses, offering services that are scalable and tailored to fit the specific needs of their clients. With a focus on enhancing operational efficiency, their diverse service portfolio enables SMBs to streamline their processes and concentrate on core business activities, ultimately supporting growth and success.
Can
Panorama Bpo
be considered a good service provider for enterprises?
While Panorama BPO offers a range of services that can benefit larger enterprises, their primary strengths are more aligned with supporting small to medium-sized businesses. Their dedicated team and local expertise provide reliable outsourcing solutions, but larger companies may require more extensive resources and capabilities that can be best fulfilled by larger BPO firms.
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