Pan Pacific Computer Center/ Inc.
Customer Experience and Contact Center
Pan Pacific Computer Center, Inc. is an established IT services provider that provides customer experience and contact center solutions for Gaming & Entertainment, Insurance, Healthcare & Life Sciences, and Banking & Financial Services, known for its over 36 years of industry experience.
Size
1-10
Private
Mission
About
Pan Pacific Computer Center, Inc. offers customer experience and contact center solutions along with back-office operations for clients in Gaming & Entertainment, Insurance, Healthcare & Life Sciences, and Banking & Financial Services. The company operates using an offshore and hybrid delivery model and supports clients across various industries.
It is recognized for its comprehensive technical expertise, with a dedicated focus on Help Desk Support Services that cater to diverse business needs.
Services
Pan Pacific Computer Center, Inc. provides customer experience and contact center solutions supported by back-office operations and specific offerings such as inbound customer support, technical support (Tier 1/2), data entry & data processing, claims processing, and content moderation. These services cover multiple channels and are tailored to support client needs across various business functions.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Data Entry & Data Processing
Claims Processing
Content Moderation
Industries Served
The company serves clients in Gaming & Entertainment, Insurance, Healthcare & Life Sciences, and Banking & Financial Services. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Pan Pacific Computer Center, Inc. is known for its extensive industry experience, offering clients reliable software and IT support. Its approach includes dedicated help desk services and a commitment to delivering consistent quality at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore and hybrid delivery model. It serves clients across various regions, with teams working in both remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Gaming & Entertainment
Insurance
Healthcare & Life Sciences
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Pan Pacific Computer Center/ Inc.
?
Pan Pacific Computer Center, Inc. specializes in providing customer experience and contact center solutions. Their service offerings encompass a range of sub-services including inbound customer support, technical support at both Tier 1 and Tier 2 levels, data entry and data processing, claims processing, and content moderation. This diverse service portfolio is designed to meet various business needs across multiple channels, ensuring tailored support for their clients.
What additional services does
Pan Pacific Computer Center/ Inc.
provide?
In addition to its primary offerings, Pan Pacific Computer Center, Inc. also provides back-office operations. This extends their service capabilities, allowing clients to benefit from comprehensive support that includes both front-end customer interactions and essential back-end processes.
When was
Pan Pacific Computer Center/ Inc.
founded?
Pan Pacific Computer Center, Inc. was established in 1987, making it a company with 37 years of experience in the industry. This extensive history highlights their long-standing commitment to delivering high-quality services and support to their clients.
What industry verticals does
Pan Pacific Computer Center/ Inc.
serve?
The company serves a variety of industries, including Gaming & Entertainment, Insurance, Healthcare & Life Sciences, and Banking & Financial Services. This broad industry focus enables Pan Pacific Computer Center, Inc. to cater to unique client needs and align their services with specific sector requirements.
What delivery model does
Pan Pacific Computer Center/ Inc.
offer?
Pan Pacific Computer Center, Inc. employs an offshore and hybrid delivery model for its services. An offshore delivery model involves providing services from a location outside the client's country, while a hybrid model combines both onshore and offshore resources. This approach allows the company to leverage global talent and offer flexible solutions tailored to the needs of its diverse clientele.
How many employees and/or seats does
Pan Pacific Computer Center/ Inc.
have?
Pan Pacific Computer Center, Inc. is a small-scale company, employing between 1 to 10 individuals. This modest workforce size allows for a personalized approach to client engagements and the ability to maintain high-quality service standards.
Can
Pan Pacific Computer Center/ Inc.
be considered a good service provider for startups?
Given its small size and specialized services, Pan Pacific Computer Center, Inc. may be a suitable option for startups seeking personalized support. Their focus on customer experience and technical assistance can be beneficial for new businesses looking to establish strong relationships with their clients. However, startups should consider the scale of services offered when planning for rapid growth.
Can
Pan Pacific Computer Center/ Inc.
be considered a good service provider for SMBs?
Pan Pacific Computer Center, Inc. stands out as a potential partner for small and medium-sized businesses. With their extensive experience in various industries and a flexible service portfolio, they can support SMBs as they scale. Their commitment to quality and personalized service makes them a reliable choice for businesses seeking to enhance their operational efficiency without the burden of extensive overhead.
Can
Pan Pacific Computer Center/ Inc.
be considered a good service provider for enterprises?
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