Oxyvin specializes in delivering comprehensive customer experience and contact center solutions. Their primary offerings include inbound customer support, outbound telesales and retention, as well as technical support at both Tier 1 and Tier 2 levels. This wide range of services is designed to cater to various client needs, particularly in customer acquisition and retention, ensuring a seamless experience across different communication channels.

In addition to its core offerings, Oxyvin provides a range of other services that enhance its portfolio. These include sales and lead-generation services, as well as AI and data services, which further support clients in optimizing their customer engagement and operational efficiency.

Oxyvin was established in 2018, marking its entrance into the business process outsourcing sector. As of 2024, the company has been operating for six years, during which it has built a reputation in providing innovative customer service solutions primarily for clients in the technology and SaaS industries.

Oxyvin primarily serves the Technology & SaaS sectors. This focus allows them to tailor their services to meet the specific demands of enterprises and medium to large businesses operating within these fast-evolving industries.

Oxyvin utilizes a combination of onshore and offshore delivery models. Onshore delivery refers to services provided from within the client's country, while offshore delivery involves operations conducted from another country, allowing for cost efficiencies and access to a diverse talent pool. This flexible approach enables Oxyvin to meet varying client needs while ensuring high-quality service delivery.

Oxyvin has a workforce comprising between 11 and 50 employees. This size allows the company to maintain a close-knit team while still being capable of scaling its operations to meet the demands of its clients in the fast-paced BPO industry.