Outsourcingthingsdone Com
Customer Experience and Contact Center
Outsourcing Things Done is a BPO company that provides customer experience and contact center services for real estate and property management, known for its professional office-based virtual assistants.
Size
11-50
Private
10m-50m
Mission
To empower businesses of all sizes by providing reliable and tailored outsourcing solutions that enable them to adapt, grow, and succeed.
About
Outsourcing Things Done offers customer experience and contact center services along with virtual assistant support for clients in real estate and property management. The company operates using an offshore model and supports businesses looking for reliable administrative and customer service assistance.
It is recognized for its unique approach of utilizing virtual assistants working from professional office environments, enhancing reliability and professionalism in service delivery.
Services
Outsourcing Things Done provides customer experience and contact center services supported by virtual assistant services and specific offerings such as inbound customer support and email support. These services cover various channels and are tailored to support businesses in managing customer interactions effectively.
Capabilities
Inbound Customer Support
Email Support
Industries Served
The company serves clients in real estate and property management. It has experience supporting businesses needing administrative and customer service solutions, aligning its services with industry-specific requirements.
Unique Stregths
Outsourcing Things Done is known for its professional office-based virtual assistants, offering clients enhanced reliability and professionalism. Its approach includes rigorous vetting processes for its assistants, ensuring high-quality service delivery and consistency at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various regions, with teams working in professional office environments to provide dependable and efficient support.
Certifications
No items found.
Verticals
Real Estate & Property Management
Clients
No items found.
What's the main service provided by
Outsourcingthingsdone Com
?
Outsourcing Things Done specializes in delivering customer experience and contact center services, primarily focusing on inbound customer support and email support. This comprehensive service offering is designed to assist businesses in effectively managing their customer interactions, ensuring a tailored approach that meets the specific needs of each client.
What additional services does
Outsourcingthingsdone Com
provide?
In addition to their primary focus on customer experience and contact center services, Outsourcing Things Done also offers finance and accounting services. This expanded service portfolio enables them to provide a broader range of support to clients, ensuring that they can meet diverse operational needs beyond customer service.
When was
Outsourcingthingsdone Com
founded?
Outsourcing Things Done was established in 2009, which means the company has been operating for over 14 years. Since its inception, the company has focused on providing reliable outsourcing solutions to businesses, helping them navigate the complexities of customer service and administrative tasks.
What industry verticals does
Outsourcingthingsdone Com
serve?
The company primarily serves the real estate and property management sectors. By concentrating on these industries, Outsourcing Things Done has developed a strong understanding of the unique challenges and requirements faced by businesses in this field, allowing them to offer specialized support tailored to their clients' needs.
What delivery model does
Outsourcingthingsdone Com
offer?
Outsourcing Things Done employs an offshore delivery model, which means that their services are provided from locations outside the client's country. This approach allows the company to leverage cost efficiencies while maintaining high standards of service delivery. By utilizing professional office environments for their virtual assistants, they ensure reliability and professionalism in every interaction.
How many employees and/or seats does
Outsourcingthingsdone Com
have?
Outsourcing Things Done has a workforce ranging from 11 to 50 employees. This size allows the company to maintain a close-knit team that can deliver personalized service while also being adaptable to the varying needs of their clients.
Can
Outsourcingthingsdone Com
be considered a good service provider for startups?
Outsourcing Things Done can be a valuable service provider for startups, particularly those in the real estate and property management sectors. With a focus on customer experience and a commitment to tailored service delivery, they can help new businesses establish efficient customer support processes that are crucial for growth. Their offshore model also offers cost-effective solutions that can be particularly beneficial for startups looking to manage expenses while ensuring high-quality service.
Can
Outsourcingthingsdone Com
be considered a good service provider for SMBs?
Outsourcing Things Done is well-suited to support small and medium businesses, especially those in need of reliable customer service solutions. Their experience in providing tailored outsourcing services allows SMBs to scale their operations effectively without the overhead costs associated with hiring in-house staff. The company's flexibility and adaptability make it a strong partner for businesses looking to grow and enhance their customer engagement.
Can
Outsourcingthingsdone Com
be considered a good service provider for enterprises?
While Outsourcing Things Done primarily caters to small to medium businesses, their structured approach and professional staffing model may appeal to larger companies seeking reliable customer support solutions. However, enterprises typically require extensive scalability and a broader range of services, which may not be fully addressed by a company of this size. Therefore, while they can provide valuable support, larger organizations might need to consider additional options alongside Outsourcing Things Done.
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