Outsource2India
Back-Office Operations
Outsource2india is a global BPO company that provides back-office operations for healthcare, banking, and technology sectors, known for its extensive service offerings and skilled workforce.
Size
1-10
Private
1m-10m
Mission
To utilize technology to help businesses streamline processes, save time, and increase efficiency.
About
Outsource2india offers back-office operations along with customer experience and contact center, finance and accounting, and AI and data services for clients in healthcare, banking, and technology. The company operates using an offshore model and supports international clients.
It is recognized for its advanced technological integration, with a skilled workforce of over 5,000 professionals and a commitment to enhancing customer satisfaction.
Services
Outsource2india provides back-office operations supported by customer experience and contact center, finance and accounting, and AI and data services. These services include inbound customer support, billing and invoicing, accounts payable and receivable, and custom application development. Each solution is tailored to support various business functions, enhancing efficiency and productivity.
Capabilities
Inbound Customer Support
Multilingual Support
Billing & Invoicing
Accounts Payable
Accounts Receivable
Payroll Processing
Data Entry & Data Processing
Custom Application Development
Mobile App Development
Web Development
Technical Support (Tier 1/2)
IT Asset & Configuration Management
Data Engineering & ETL
Industries Served
The company serves clients in healthcare, banking, and technology. It has experience supporting diverse organizations with services aligned to industry-specific requirements and technology platforms, ensuring compliance with international standards.
Unique Stregths
Outsource2india is known for its extensive global presence and commitment to customer satisfaction, offering clients cost-effective solutions that leverage India's skilled workforce. Its approach includes utilizing advanced technologies like AI to modernize customer communication and enhance engagement.
Delivery Footprint
Headquartered in Princeton, New Jersey, the company operates using an offshore delivery model. It serves clients across various international markets, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Banking & Financial Services
Technology & SaaS
Clients
No items found.
What's the main service provided by
Outsource2India
?
Outsource2India specializes in back-office operations, providing a comprehensive range of services designed to enhance business efficiency. Their offerings include inbound customer support, multilingual support, billing and invoicing, accounts payable and receivable, payroll processing, data entry and processing, as well as custom application and mobile app development. Additionally, they deliver web development and technical support services, ensuring that clients have access to tailored solutions that meet diverse operational needs.
What additional services does
Outsource2India
provide?
When was
Outsource2India
founded?
Outsource2India was established in 1999, marking over 24 years of dedicated service in the outsourcing industry. Since its inception, the company has evolved to become a prominent player in providing back-office and customer support services, leveraging technology to streamline processes and enhance operational efficiency for its clients.
What industry verticals does
Outsource2India
serve?
Outsource2India serves a variety of industries, focusing primarily on Healthcare & Life Sciences, Banking & Financial Services, and Technology & SaaS. This diverse sector engagement allows the company to tailor its services to meet the unique requirements of each industry, ensuring compliance with international standards while driving operational success.
What delivery model does
Outsource2India
offer?
Outsource2India employs an offshore delivery model, which means that its services are provided from locations outside the client's country, typically leveraging a skilled workforce in India. This approach allows clients to benefit from cost-effective solutions while accessing high-quality services. The offshore model is designed to meet the diverse needs of international clients, enabling seamless operation across borders.
How many employees and/or seats does
Outsource2India
have?
Outsource2India has a small workforce comprising between 1 to 10 employees. This size allows the company to maintain a focused and agile team, ensuring personalized service and attention to client needs while providing specialized expertise in back-office operations.
Can
Outsource2India
be considered a good service provider for startups?
For startups, Outsource2India presents a viable option as a service provider due to its flexible service offerings and commitment to enhancing efficiency through technology. With a focus on back-office operations and customer support, startups can leverage these services to streamline their processes without significant overhead costs. The company’s experience in various industries also positions it to understand the unique challenges faced by new ventures, making it a supportive partner.
Can
Outsource2India
be considered a good service provider for SMBs?
Outsource2India is well-suited for small and medium businesses (SMBs) looking for reliable and scalable support services. Its extensive portfolio of back-office operations, combined with a commitment to technology-driven solutions, allows SMBs to enhance their operational efficiency. The company’s offshore delivery model provides cost-effective options that can help SMBs grow without the burden of large fixed costs, making it an attractive partner for businesses in their growth stages.
Can
Outsource2India
be considered a good service provider for enterprises?
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