Outsource Workers specializes in back-office operations, providing a broad spectrum of services aimed at enhancing business efficiency. Their offerings include data entry and processing, content creation and localization, social media management, lead research, list building, email marketing production, campaign management, email support, and technical support at both Tier 1 and Tier 2 levels. This comprehensive range of services ensures that businesses can effectively delegate various operational tasks, allowing them to focus on core activities.

In addition to its primary focus on back-office operations, Outsource Workers also provides a range of additional services, including customer experience and contact center solutions, marketing operations, as well as HR recruitment and payroll services. This diverse portfolio allows the company to support clients across multiple operational areas, ensuring comprehensive assistance tailored to business requirements.

Outsource Workers was established in 2013, marking over a decade of experience in the outsourcing industry as of 2024. Since its inception, the company has focused on delivering innovative solutions that help clients streamline their operations and achieve greater success.

Outsource Workers serves a diverse array of industries, including Healthcare & Life Sciences, Real Estate & Property Management, and Non-Profit & NGOs. This industry focus allows the company to tailor its services to meet the specific needs of clients in these sectors, ensuring effective support and operational efficiency.

Outsource Workers employs an offshore delivery model, utilizing a remote workforce primarily based in the Philippines. This approach allows the company to offer flexible and cost-effective solutions to its clients in Australia and New Zealand. Offshore outsourcing means that services are provided from a location outside the client's country, which can lead to significant savings in operational costs while maintaining high-quality service delivery.

Outsource Workers has a workforce ranging from 51 to 200 employees, indicating a robust team capable of handling various client needs. This size positions the company well to offer personalized service while maintaining the capacity to scale up operations as required.

Outsource Workers is particularly well-suited to serve small and medium-sized businesses (SMBs). With its flexible service offerings and offshore delivery model, the company can help SMBs streamline their operations while keeping costs manageable. Their experience in supporting diverse industries further enhances their ability to provide tailored solutions that meet the unique needs of smaller enterprises.