Outsource And Save
Customer Experience and Contact Center
Outsource and Save is a business process outsourcing company that provides customer experience and contact center services for healthcare and insurance, known for its bilingual workforce and commitment to data security.
Size
51-200
Private
Mission
To provide cost-effective outsourcing solutions that help businesses save resources and focus on core strategies.
About
Outsource and Save offers customer experience and contact center services along with operator services and back-office outsourcing for clients in healthcare and insurance. The company operates using an offshore model and supports small to mid-sized businesses.
It is recognized for its 24/7 availability and high-quality customer care, with a dedicated in-house university that enhances staff language proficiency.
Services
Outsource and Save provides customer experience and contact center services, supported by operator services and back-office outsourcing. These services include inbound customer support and outbound telesales, tailored to enhance client engagement and streamline operations.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Industries Served
The company serves clients in healthcare and insurance. It has experience supporting small businesses with services aligned to industry-specific requirements, ensuring compliance with legal and HIPAA standards.
Unique Stregths
Outsource and Save is known for its commitment to data security and transparency, offering clients peace of mind through encrypted data handling and recorded interactions. Its approach includes dedicated implementation specialists to ensure seamless transitions for clients.
Delivery Footprint
Headquartered in Los Angeles, California, the company operates using an offshore delivery model. It serves clients across various regions, with teams available 24/7 to meet client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Insurance
Clients
No items found.
What's the main service provided by
Outsource And Save
?
Outsource And Save specializes in customer experience and contact center services, focusing primarily on inbound customer support and outbound telesales. These offerings are designed to enhance client engagement while streamlining operational efficiencies, ensuring that businesses can deliver exceptional service to their customers.
What additional services does
Outsource And Save
provide?
In addition to its core offerings in customer experience and contact center services, Outsource And Save provides a comprehensive suite of additional services. These encompass back-office operations, HR recruitment and payroll, IT infrastructure and managed services, as well as analytics and data solutions, ensuring a holistic approach to outsourcing for its clients.
When was
Outsource And Save
founded?
Outsource And Save was established in 2021, making it a relatively new player in the outsourcing landscape. As of 2024, the company has been operating for approximately three years, positioning itself to rapidly adapt to the needs of its clients in an evolving market.
What industry verticals does
Outsource And Save
serve?
The company primarily serves the Healthcare & Life Sciences and Insurance sectors. This targeted focus allows Outsource And Save to tailor its services to meet the specific requirements and compliance standards of these industries.
What delivery model does
Outsource And Save
offer?
Outsource And Save employs an offshore delivery model, which means that its services are provided from locations outside of the client's country, typically to achieve cost efficiencies. This approach allows the company to offer 24/7 support with teams that are strategically positioned to meet diverse client needs across various time zones.
How many employees and/or seats does
Outsource And Save
have?
Outsource And Save employs between 51 to 200 individuals, indicating a workforce that is well-equipped to handle a range of client demands while still maintaining the agility and personalized service that smaller companies can offer.
Can
Outsource And Save
be considered a good service provider for startups?
While Outsource And Save has capabilities that could benefit startups, its primary focus is on serving small to mid-sized businesses, particularly in the healthcare and insurance industries. Startups may find value in their customer support and contact center solutions, but the company's service offerings are more aligned with established businesses seeking to streamline operations and enhance customer engagement.
Can
Outsource And Save
be considered a good service provider for SMBs?
Outsource And Save is particularly well-suited for small and medium businesses. With a strong focus on delivering cost-effective solutions, the company provides tailored services that align with the unique operational needs of SMBs. Its offshore delivery model also allows these businesses to access high-quality services without the overhead of maintaining large in-house teams, thus promoting growth and flexibility.
Can
Outsource And Save
be considered a good service provider for enterprises?
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