Outsource Access
Back-Office Operations
Outsource Access is an offshore virtual services firm that provides back-office operations for healthcare and life sciences, known for its customized operational playbooks and integrated staffing solutions.
Size
201-500
Private
1m-10m
Mission
To bridge cultural gaps in outsourcing and provide comprehensive solutions that address risk management and support entrepreneurs and growing businesses.
About
Outsource Access offers back-office operations along with customer experience and contact center, HR, recruitment and payroll, finance and accounting, marketing operations, and IT infrastructure and managed services for clients in healthcare and life sciences. The company operates using an offshore model and supports businesses worldwide.
It is recognized for its tailored approach to outsourcing, with a commitment to sustainability and community engagement that aligns with the United Nations Sustainable Development Goals.
Services
Outsource Access provides back-office operations supported by customer experience and contact center, HR, recruitment and payroll, finance and accounting, marketing operations, and IT infrastructure and managed services. These services cover various internal business functions, including data entry, email support, and payroll processing, tailored to support clients' operational needs.
Capabilities
Data Entry & Data Processing
Email Support
Performance Management & SLA Reporting
Recruitment Process Outsourcing (RPO)
Payroll Processing
Employee Helpdesk
Learning & Development Support
Campaign Management
Content Creation & Localisation
Social Media Management
Lead Research & List Building
Outbound SDR / Cold Calling
Inbound Lead Qualification
Appointment Setting
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring seamless integration into existing workflows.
Unique Stregths
Outsource Access is known for its customized operational playbooks and fully managed staffing solutions, offering clients a sustainable and efficient outsourcing experience. Its approach includes integrating outsourced staff as part of the client's team, which helps deliver consistency and quality at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various regions, with teams working in remote environments to ensure effective communication and collaboration.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Outsource Access
?
Outsource Access specializes in back-office operations, providing a comprehensive suite of services that includes data entry, email support, performance management, recruitment process outsourcing, payroll processing, employee helpdesk, and learning and development support. Additionally, they offer campaign management, content creation and localization, social media management, lead research, outbound sales development, inbound lead qualification, and appointment setting, all tailored to meet the diverse operational needs of their clients.
What additional services does
Outsource Access
provide?
When was
Outsource Access
founded?
Outsource Access was established in 2019, marking its entry into the business process outsourcing landscape. As of 2024, the company has been in operation for five years, during which it has developed a strong reputation for delivering customized outsourcing solutions.
What industry verticals does
Outsource Access
serve?
Outsource Access primarily serves clients in the healthcare and life sciences sectors. This focus allows them to tailor their services to meet the specific requirements of these industries, ensuring compliance with regulatory standards and enhancing operational efficiency.
What delivery model does
Outsource Access
offer?
Outsource Access employs an offshore delivery model, which means that their services are provided from locations outside of the client's country, allowing for cost-effective solutions while maintaining quality. This approach enables the company to leverage a global talent pool, ensuring that they can meet diverse client needs effectively and efficiently.
How many employees and/or seats does
Outsource Access
have?
Outsource Access has a workforce ranging from 201 to 500 employees, indicating a robust team size capable of handling various client demands and ensuring operational scalability.
Can
Outsource Access
be considered a good service provider for startups?
Outsource Access can be a valuable partner for startups, particularly in the healthcare and life sciences sectors. With their comprehensive suite of back-office services and flexible delivery model, startups can benefit from tailored solutions that support their growth without the need for significant upfront investment in infrastructure or staffing. Their commitment to bridging cultural gaps also ensures that startups can integrate outsourced teams seamlessly into their operations.
Can
Outsource Access
be considered a good service provider for SMBs?
Outsource Access is well-suited for small and medium-sized businesses (SMBs) seeking to enhance their operational efficiency. Their range of customizable services allows SMBs to scale their operations flexibly while receiving the necessary support to thrive in competitive markets. The company's experience in various business functions enables them to provide targeted solutions that can adapt as the SMB grows.
Can
Outsource Access
be considered a good service provider for enterprises?
Outsource Access stands out as a reliable service provider for enterprises and large companies, particularly in the healthcare and life sciences industries. Their offshore delivery model, combined with a proven track record highlighted by awards such as the Best in Business Award from Inc. Magazine, demonstrates their capability to handle sophisticated operational needs. Enterprises can benefit from their tailored approach and fully managed staffing solutions, ensuring consistency and quality across large-scale operations.
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