Outprosys
Back-Office Operations
OutProsys is a leading South African company that provides back-office operations for banking, financial services, insurance, healthcare, and government sectors, known for its ISO9001:2015 certification and over 20 years of expertise in data capture.
Size
11-50
Private
10m-50m
Mission
About
OutProsys offers back-office operations along with data entry, document indexing, and email support for clients in banking, financial services, insurance, healthcare, and government sectors. The company operates using an offshore delivery model and supports clients primarily in South Africa and the UK.
It is recognized for its commitment to quality management, with a strong focus on transforming paper-based documents into accurate electronic information.
Services
OutProsys provides back-office operations supported by data entry, document indexing, and email support. These services cover document processing and data capture, tailored to support clients' needs for accurate and timely information.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Email Support
Process Assessment & Transition Management
Industries Served
The company serves clients in banking, financial services, insurance, healthcare, and government sectors. It has experience supporting blue-chip clients with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
OutProsys is known for its ISO9001:2015 certification and commitment to quality management, offering clients a robust technology stack and a highly experienced team. Its approach includes process optimization and bespoke data processing solutions, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Cape Town, South Africa, the company operates using an offshore delivery model. It serves clients across South Africa and the UK, with teams working in a remote environment depending on client needs.
Certifications
A+ Better Business Bureau
ISO 9001:2008
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Government & Public Sector
Clients
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What's the main service provided by
Outprosys
?
OutProsys specializes in back-office operations, focusing primarily on data entry, document indexing, and email support. These core services are designed to ensure accurate document processing and timely data capture, providing clients with essential information tailored to their specific needs.
What additional services does
Outprosys
provide?
In addition to its main offerings, OutProsys provides a broad array of other services, including Customer Experience and Contact Center solutions, HR Recruitment and Payroll, Finance and Accounting, Marketing Operations, and IT Infrastructure and Managed Services. This extensive service portfolio enables the company to support clients with comprehensive solutions across multiple business functions.
When was
Outprosys
founded?
OutProsys was established in 2008, marking over 15 years of experience in the business process outsourcing sector. Since its inception, the company has built a reputation for delivering high-quality back-office services and has continually adapted to meet the evolving needs of its clients.
What industry verticals does
Outprosys
serve?
OutProsys serves a diverse range of industries, specifically focusing on Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Government & Public Sector. This industry specialization allows the company to provide tailored solutions that meet the unique requirements of each sector.
What delivery model does
Outprosys
offer?
OutProsys operates using an offshore delivery model, which means that services are provided from a location outside the client's country. This approach allows the company to leverage cost efficiencies while maintaining high standards of service delivery. Offshore models often enable businesses to access a broader talent pool and respond flexibly to client needs.
How many employees and/or seats does
Outprosys
have?
OutProsys has a workforce ranging from 11 to 50 employees. This size allows for a personalized approach to client service while still providing the necessary scalability to handle various projects effectively.
Can
Outprosys
be considered a good service provider for startups?
OutProsys can be a beneficial partner for startups, particularly those in need of robust back-office support and data management solutions. With a focus on quality and efficient service delivery, the company can help startups streamline their operations and focus on growth. However, startups should consider their specific needs and ensure that the service offerings align with their business model.
Can
Outprosys
be considered a good service provider for SMBs?
OutProsys is well-suited for small and medium businesses (SMBs) that require flexible and scalable support. With a diverse range of services and a commitment to quality, the company can help SMBs optimize their operations without the overhead of maintaining in-house teams. This adaptability makes OutProsys a valuable resource for businesses aiming for growth and efficiency.
Can
Outprosys
be considered a good service provider for enterprises?
For enterprises and large companies, OutProsys offers reliable and sophisticated solutions that cater to complex operational needs. With certifications such as ISO 9001:2015 and a strong emphasis on quality management, the company demonstrates its capability to handle large-scale projects. Its offshore delivery model further enhances its ability to provide consistent and efficient service to large clients.
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