Our Pacific Office
IT Infrastructure and Managed Services
Our Pacific Office is a boutique outsourcing provider that provides IT infrastructure and managed services for healthcare and life sciences, known for its commitment to quality service delivery and building motivated offshore teams.
Size
51-200
Private
Mission
To outsource with a purpose.
About
Our Pacific Office offers IT infrastructure and managed services along with outsourcing and professional workflow analysis for clients in healthcare and life sciences. The company operates using an offshore delivery model and supports businesses seeking cost-effective staffing solutions.
It is recognized for its reliability and the positive attitude of its Fijian-based staff, ensuring seamless integration with client operations and a focus on long-term partnerships.
Services
Our Pacific Office provides IT infrastructure and managed services, supported by outsourcing solutions and professional workflow analysis. These services include technical support, cybersecurity operations, data-center operations, and cloud migration management, tailored to support clients' operational needs and enhance productivity.
Capabilities
Technical Support (Tier 1/2)
Cybersecurity Operations (SOC)
Data-Centre Operations
Cloud Migration & Management
Network Monitoring & Management
Disaster Recovery & Backup
IT Asset & Configuration Management
Service Desk & IT Support
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting organizations with HIPAA-compliant IT services and solutions aligned to industry-specific requirements, ensuring compliance and security in their operations.
Unique Stregths
Our Pacific Office is known for its commitment to quality service delivery and building motivated offshore teams, offering clients a reliable partnership that emphasizes open communication and flexibility. Its approach includes leveraging Fiji’s talented workforce, which helps deliver consistent results and value.
Delivery Footprint
Headquartered in Votualevu, Fiji, the company operates using an offshore delivery model. It serves clients globally, with teams working remotely to meet diverse business needs and adapt to various operational environments.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
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What's the main service provided by
Our Pacific Office
?
Our Pacific Office specializes in IT infrastructure and managed services, providing a comprehensive suite of outsourcing solutions that are designed to enhance operational efficiency for clients. Their offerings include technical support at both Tier 1 and Tier 2 levels, cybersecurity operations through a Security Operations Center (SOC), data-center operations, and cloud migration and management. Additionally, they focus on network monitoring and management, disaster recovery and backup solutions, IT asset and configuration management, as well as service desk and IT support.
What additional services does
Our Pacific Office
provide?
When was
Our Pacific Office
founded?
What industry verticals does
Our Pacific Office
serve?
Our Pacific Office primarily serves the Healthcare & Life Sciences sector, providing tailored IT services that cater to the specific needs of organizations in this industry. Their expertise includes delivering HIPAA-compliant solutions, ensuring that clients can operate securely and in compliance with industry regulations.
What delivery model does
Our Pacific Office
offer?
Our Pacific Office employs an offshore delivery model, which allows them to provide services from Fiji to clients around the globe. This approach means that their dedicated teams work remotely, offering flexibility and efficiency while helping businesses reduce costs and access a skilled workforce.
How many employees and/or seats does
Our Pacific Office
have?
Our Pacific Office has a workforce size ranging between 51 to 200 employees. This allows them to maintain a balance between personalized service and the capability to handle diverse client needs effectively.
Can
Our Pacific Office
be considered a good service provider for startups?
While Our Pacific Office has a robust service offering that can benefit startups, their mid-sized team size may limit scalability for very early-stage companies. Startups looking for reliable IT infrastructure and managed services can find value in their affordable solutions and experienced staff, but they should consider their growth trajectory and specific needs to ensure a good fit.
Can
Our Pacific Office
be considered a good service provider for SMBs?
Our Pacific Office is well-suited for small and medium businesses seeking to enhance their operational efficiency through reliable IT services. Their flexible delivery model and diverse service portfolio allow SMBs to scale their operations as they grow, providing essential support in areas like technical assistance and cybersecurity without the need for extensive in-house resources.
Can
Our Pacific Office
be considered a good service provider for enterprises?
While Our Pacific Office offers a range of sophisticated services that can support larger organizations, their current employee size may indicate a more tailored approach rather than the extensive resources typically expected by enterprises. However, their commitment to quality service delivery and experience in handling compliance requirements in the healthcare sector can make them a reliable partner for enterprises focusing on specific projects or seeking specialized IT infrastructure support.
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