OS Team specializes in software engineering and product development, complemented by a range of back-office operations and customer experience services. Their offerings include claims processing, data entry and processing, technical support at both Tier 1 and Tier 2 levels, email support, document indexing and digitization, as well as customer experience consulting and journey mapping, all tailored to meet the unique needs of their clients in the financial sector.

In addition to their main offerings, OS Team provides a variety of other services including back-office operations and comprehensive customer experience and contact center solutions. This extended service portfolio enhances their ability to support clients with diverse operational needs and ensures a holistic approach to service delivery.

Established in 2019, OS Team has been in operation for approximately five years. The company was founded with a vision to transform the outsourcing landscape by providing exceptional service and delivering significant value to its clients.

OS Team is primarily focused on serving the Banking & Financial Services and Insurance sectors. This specialized industry knowledge allows them to tailor their services to meet the specific challenges and requirements of clients in these fields.

OS Team employs an offshore delivery model, meaning they operate from a location outside of their clients' home countries, in this case, from the Philippines. This model allows for cost-effective service provision while maintaining high standards of quality and reliability. Additionally, they support flexible work arrangements, including virtual and work-from-home setups, ensuring that they can provide continuous support around the clock.

OS Team has a small team of between 1 to 10 employees. This size allows for a close-knit working environment where collaboration is key, enabling them to deliver personalized services and maintain a high level of engagement with their clients.