Origo specializes in back-office operations, aiming to optimize and enhance operational efficiency for its clients. Their comprehensive suite of services includes process assessment and transition management, payroll processing, and employee helpdesk support. Additionally, they provide change management and training, document indexing and digitization, talent sourcing and screening, and performance management along with SLA reporting, ensuring a holistic approach to meet diverse business needs.

Origo was established in 2015, marking nearly a decade of experience in the business process outsourcing sector as of 2024. Since its inception, the company has focused on transforming back-office challenges into profit centers for its clients by implementing effective processes and leveraging skilled talent.

Origo serves a diverse range of industries, specifically focusing on Technology & SaaS, Logistics, and Transport & Supply-Chain. This targeted approach enables them to tailor their services to meet the specific operational requirements of businesses within these sectors.

Origo operates with an offshore delivery model, which involves providing services from a location outside the client's country. This approach allows for enhanced flexibility, cost efficiency, and access to a broader talent pool. By employing remote teams, Origo ensures that clients receive dedicated support while benefiting from significant operational savings.

Origo has a workforce ranging from 11 to 50 employees, reflecting a small to mid-sized team. This size allows for personalized service and agility in adapting to client needs, facilitating close collaboration and effective communication.

Origo is well-suited to serve small and medium businesses (SMBs) due to its scalable service offerings and hands-on management approach. The company's focus on tailored solutions enables SMBs to efficiently address their back-office challenges while benefiting from significant cost savings. With expertise in key sectors, Origo provides the necessary support for growth and operational efficiency, making it an excellent partner for SMBs.

While Origo's primary focus appears to be on SMBs and mid-market companies, its unique combination of Australian consultancy and dedicated offshore teams can also appeal to larger enterprises seeking cost-effective solutions. However, those companies may require more extensive resources and certifications typically associated with larger BPO providers. Origo’s commitment to ongoing management and technology integration could support enterprises looking for reliable back-office solutions, but they should assess if Origo's offerings align with their larger operational requirements.