Optimus Global Services Ltd
Back-Office Operations
Optimus Global Services Ltd is a leading BPO provider that offers back-office operations for Banking, Financial Services, Telecommunications, Retail, and Travel, known for its offshore delivery model and strong process expertise.
Size
51-200
Private
50m-100m
Mission
To provide low-cost, high-quality pharmaceutical products to patients in need worldwide.
About
Optimus Global Services Ltd offers back-office operations along with consulting and process expertise for clients in Banking, Financial Services, Telecommunications, Retail, and Travel. The company operates using an offshore model and supports international clients.
It is recognized for its strong business knowledge and operational excellence, with a commitment to delivering high-quality services tailored to client needs.
Services
Optimus Global Services Ltd provides back-office operations supported by consulting and process expertise. These services cover various business functions and are tailored to support operational efficiency and cost-effectiveness for clients.
Capabilities
No items found.
Industries Served
The company serves clients in Banking, Financial Services, Telecommunications, Retail, and Travel. It has experience supporting diverse client types with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Optimus is known for its strong process expertise and commitment to operational excellence, offering clients competitive pricing and quality control. Its approach includes a focus on offshore delivery, ensuring access to global talent and cost efficiencies.
Delivery Footprint
Headquartered in Chennai, India, the company operates using an offshore delivery model. It serves clients across international markets, with teams working in remote environments to meet diverse client needs.
Certifications
ISO/IES 27001:2013
ISO 9001:2015
SOC-1
SOC-2
Verticals
Banking & Financial Services
Telecommunications & Media
Retail & e-Commerce
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
Optimus Global Services Ltd
?
Optimus Global Services Ltd specializes in back-office operations, delivering a range of services designed to enhance operational efficiency and reduce costs for its clients. With a focus on providing consulting and process expertise, the company tailors its offerings to meet the diverse needs of various industries, ensuring a high standard of service delivery.
What additional services does
Optimus Global Services Ltd
provide?
When was
Optimus Global Services Ltd
founded?
Founded in 2002, Optimus Global Services Ltd has been in operation for over 21 years. Since its inception, the company has grown and evolved, establishing a presence in the BPO sector by providing quality back-office solutions to clients across different industries.
What industry verticals does
Optimus Global Services Ltd
serve?
Optimus Global Services Ltd serves a diverse array of industries, including Banking & Financial Services, Telecommunications & Media, Retail & e-Commerce, and Travel, Hospitality & Leisure. This broad industry focus enables the company to cater to a variety of client needs with specialized services.
What delivery model does
Optimus Global Services Ltd
offer?
Optimus Global Services Ltd operates using an offshore delivery model, which means that it provides services from a location outside the client's home country. This approach allows the company to leverage global talent and cost efficiencies, ensuring that clients receive high-quality services while benefiting from lower operational costs.
How many employees and/or seats does
Optimus Global Services Ltd
have?
Optimus Global Services Ltd has a workforce consisting of between 51 to 200 employees. This size allows the company to maintain a balance between personalized service and operational capacity, enabling it to effectively support its clients' needs.
Can
Optimus Global Services Ltd
be considered a good service provider for startups?
Optimus Global Services Ltd can be a viable service provider for startups, especially those seeking to establish efficient back-office operations without incurring high costs. With its focus on affordable and tailored services, the company can help startups streamline their processes, allowing them to concentrate on core business activities while benefiting from expert support.
Can
Optimus Global Services Ltd
be considered a good service provider for SMBs?
For small and medium businesses, Optimus Global Services Ltd presents a strong option due to its scalable service offerings and commitment to operational excellence. The company’s experience across various industries equips it with the knowledge necessary to support SMBs in their growth journeys, providing flexibility and cost-effective solutions.
Can
Optimus Global Services Ltd
be considered a good service provider for enterprises?
Optimus Global Services Ltd is well-positioned to serve enterprises and large companies, given its robust operational capabilities and industry certifications such as ISO 9001:2015 and SOC-1. The offshore delivery model further enhances its reliability, allowing large organizations to benefit from high-quality services while managing costs effectively.
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