Optibpo
Back-Office Operations
optiBPO is a business process outsourcing firm that provides back-office operations for banking and financial services, known for its tailored offshoring solutions and strong onshore support.
Size
51-200
Private
1m-10m
Mission
About
optiBPO offers back-office operations along with finance and accounting, HR, recruitment, and payroll services for clients in banking and financial services. The company operates using an offshore model and supports clients across Australia, New Zealand, Europe, Canada, and the United States.
It is recognized for its focus on the Philippines, with a commitment to transparency and flexibility in pricing, ensuring clients retain control while optimizing costs.
Services
optiBPO provides back-office operations supported by finance and accounting, HR, recruitment, and payroll services. These services cover various business functions, including recruitment process outsourcing and procurement administration, and are tailored to support clients' operational needs in the financial sector.
Capabilities
Recruitment Process Outsourcing (RPO)
Procurement Administration
Industries Served
The company serves clients in banking and financial services. It has experience supporting global enterprises with services aligned to industry-specific requirements and technology platforms that facilitate streamlined operations.
Unique Stregths
optiBPO is known for its expertise in establishing dedicated offshore teams in the Philippines, offering clients a seamless integration with onshore operations. Its approach includes comprehensive risk management practices and operational support, which help deliver consistency and efficiency at scale.
Delivery Footprint
Headquartered in Sydney, Australia, the company operates using an offshore delivery model with significant onshore support. It serves clients across Australia, New Zealand, Europe, Canada, and the United States, ensuring smooth collaboration and operational continuity.
Certifications
No items found.
Verticals
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Optibpo
?
Optibpo specializes in providing back-office operations, focusing primarily on finance and accounting, as well as HR, recruitment, and payroll services. In addition to these core functions, the company also offers Recruitment Process Outsourcing (RPO) and procurement administration, ensuring that they can meet the diverse operational needs of their clients in the banking and financial services sector.
What additional services does
Optibpo
provide?
In addition to its primary offerings in back-office operations, Optibpo provides a range of supplementary services that include finance and accounting, HR recruitment, payroll services, marketing operations, and sales and lead-generation services. This diverse portfolio enhances their ability to support clients with comprehensive solutions tailored to various business functions.
When was
Optibpo
founded?
Optibpo was established in 2014, making it a company that has been operating for approximately 10 years as of 2024. Since its inception, it has grown to become a recognized player in the business process outsourcing industry, particularly within the financial sector.
What industry verticals does
Optibpo
serve?
Optibpo primarily serves the banking and financial services industries. This focus allows the company to tailor its service offerings to meet the specific requirements and challenges faced by businesses within this sector.
What delivery model does
Optibpo
offer?
Optibpo utilizes an offshore delivery model for its services, which means that the majority of its operations are conducted from locations outside of Australia, specifically in the Philippines. This approach allows for cost-effective solutions while ensuring that clients benefit from a high level of expertise and operational support. The offshore model is complemented by significant onshore support, facilitating smooth collaboration and operational continuity.
How many employees and/or seats does
Optibpo
have?
Optibpo employs between 51 and 200 individuals, positioning itself as a medium-sized company in the business process outsourcing landscape. This workforce enables the company to provide dedicated and focused service to its clients while maintaining the flexibility to adapt to changing business needs.
Can
Optibpo
be considered a good service provider for startups?
Optibpo may be a suitable service provider for startups, particularly those in the banking and financial services sectors. Their focus on back-office operations and recruitment services allows startups to streamline their processes without the need for extensive in-house resources. The offshore model can also provide cost-effective solutions, which is often critical for new businesses looking to minimize expenses while maximizing operational efficiency.
Can
Optibpo
be considered a good service provider for SMBs?
Optibpo is well-equipped to support small and medium-sized businesses (SMBs) with its range of back-office operations and recruitment services. The flexibility of their service offerings enables SMBs to scale operations according to their growth needs, allowing for a tailored approach that can adapt as the business evolves. Their expertise in the financial services industry further positions them as a valuable partner for SMBs seeking to enhance efficiency and focus on core activities.
Can
Optibpo
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.