Onevirtual Global Business Solutions specializes in back-office operations, offering a comprehensive range of services designed to enhance operational efficiency for its clients. Their service portfolio includes inbound customer support, technical support at both Tier 1 and Tier 2 levels, order management and fulfillment, as well as data entry and processing. Additionally, they provide email support, claims processing, billing and invoicing, recruitment process outsourcing (RPO), talent sourcing and screening, payroll processing, and market and competitive intelligence. This wide array of services is tailored to meet the diverse needs of their clients, primarily in the real estate, healthcare, and e-commerce sectors.

In addition to their primary focus on back-office operations, Onevirtual Global Business Solutions provides a variety of supplementary services that enhance their overall service offering. These include recruitment process outsourcing (RPO), talent sourcing and screening, as well as payroll processing, which are essential for businesses looking to streamline their human resource functions.

Established in 2013, Onevirtual Global Business Solutions has been operating for over a decade. Since its inception, the company has focused on delivering high-quality virtual assistant and BPO services, supporting business growth and productivity for its clients across various industries.

Onevirtual Global Business Solutions serves a broad spectrum of industries, including Real Estate & Property Management, Healthcare & Life Sciences, Non-Profit & NGOs, and Retail & e-Commerce. This diverse industry focus allows the company to tailor its services to meet specific operational needs and challenges inherent to each sector.

Onevirtual Global Business Solutions utilizes an offshore delivery model, which means that their services are provided from locations outside the client’s country. This approach allows them to access a wider talent pool, reduce operational costs, and offer flexible service options while maintaining high quality. By operating offshore, the company effectively supports clients in various regions, including the US, UK, and Canada, ensuring that they can meet diverse business requirements efficiently.

Onevirtual Global Business Solutions has a workforce ranging between 201 to 500 employees. This size allows the company to be agile and responsive, providing personalized service while also having the capacity to scale operations as needed to meet client demands.

Small and medium businesses will find Onevirtual Global Business Solutions to be an excellent service provider, as the company is adept at scaling its services to meet the varying demands of growing businesses. Their extensive service portfolio and commitment to delivering tailored solutions make them a valuable partner for SMBs aiming to enhance operational efficiency and drive growth.

While Onevirtual Global Business Solutions primarily caters to small and medium businesses, their structured operations and commitment to high-quality service make them a dependable option for enterprises as well. However, large companies may need to consider the scalability of service offerings and how well they align with their specific requirements, as the company is primarily focused on smaller to mid-sized clients.