
One World Direct
Back-Office Operations
One World Direct is a logistics provider that offers back-office operations for retail and e-commerce, known for its commitment to operational excellence and customer satisfaction.
Size
Private
Mission
To prioritize forward-thinking strategies and align with partners who share similar core values.
About
One World Direct offers back-office operations along with order management and fulfillment services for clients in retail and e-commerce. The company operates using an onshore model and supports U.S.-based businesses.
It is recognized for its agile and transparent culture, with a strong focus on integrity and customer commitment that drives exceptional service delivery.
Services
One World Direct provides back-office operations supported by order management and fulfillment services. These services cover direct-to-consumer and business-to-business channels, tailored to support the logistics needs of growing brands in the e-commerce sector.
Capabilities
Order Management & Fulfilment
Inventory Management Support
Industries Served
The company serves clients in retail and e-commerce. It has experience supporting both direct-to-consumer and business-to-business clients with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
One World Direct is known for its commitment to operational excellence and customer satisfaction, offering clients a culture of agility and transparency. Its approach includes a focus on integrity and customer commitment, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in the United States, the company operates using an onshore delivery model. It serves clients across the U.S., with teams working in a hybrid environment depending on client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Logistics Transport & Supply-Chain
Clients
No items found.
What's the main service provided by
One World Direct
?
One World Direct specializes in back-office operations, focusing primarily on order management and fulfillment services. Their offerings are designed to support both direct-to-consumer and business-to-business channels, ensuring that clients in the retail and e-commerce sectors can efficiently manage their logistics needs. With a strong commitment to customer satisfaction, they tailor their services to meet the specific requirements of growing brands.
What additional services does
One World Direct
provide?
When was
One World Direct
founded?
Established in 1994, One World Direct has been providing dedicated services for 30 years. Since its inception, the company has focused on supporting businesses with innovative solutions in back-office operations, helping clients navigate the complexities of order management and fulfillment in an evolving market.
What industry verticals does
One World Direct
serve?
One World Direct operates within the Retail & e-Commerce, Logistics, and Transport & Supply-Chain sectors. Their expertise allows them to effectively cater to the unique demands of businesses in these industries, offering services that are specifically aligned with the operational requirements of their clients.
What delivery model does
One World Direct
offer?
One World Direct utilizes an onshore delivery model, which means that all services are provided from within the United States. This approach allows the company to maintain close communication with clients and ensure that operations align closely with the needs of their U.S.-based partners, enhancing reliability and responsiveness in service delivery.
How many employees and/or seats does
One World Direct
have?
Can
One World Direct
be considered a good service provider for startups?
Can
One World Direct
be considered a good service provider for SMBs?
One World Direct is well-positioned to support small and medium-sized businesses due to its scalable service offerings and commitment to customer satisfaction. Their focus on back-office operations and order management allows SMBs to streamline their processes and enhance operational efficiency, which is crucial for growth. Additionally, the company's agile culture and flexibility make it an ideal partner for businesses looking to expand without the burden of extensive infrastructure.
Can
One World Direct
be considered a good service provider for enterprises?
For enterprises and large companies, One World Direct can be a reliable service provider, particularly because of its operational excellence and extensive experience in the logistics and supply-chain sectors. The company’s onshore delivery model and commitment to integrity ensure that large clients receive consistent and high-quality service. Their tailored solutions can accommodate the complex needs of larger organizations, making them a strong contender for enterprises seeking dependable back-office operations.
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