Oks Group
Back-Office Operations
OKS Group is an established BPO and LPO provider that offers back-office operations for banking, financial services, healthcare, and education, known for its agile and personalized service delivery.
Size
201-500
Private
1m-10m
Mission
About
OKS Group offers back-office operations along with finance and accounting and knowledge and research services for clients in banking and financial services, healthcare, and education. The company operates using a hybrid delivery model and supports global clients.
It is recognized for its extensive industry experience and commitment to delivering customized outsourcing solutions that enhance client operations.
Services
OKS Group provides back-office operations supported by finance and accounting and knowledge and research services. These services include data entry and processing, claims processing, document indexing and digitization, and billing and invoicing. Each solution is tailored to support clients' operational needs and business functions.
Capabilities
Data Entry & Data Processing
Claims Processing
Document Indexing & Digitisation
Billing & Invoicing
Procurement Administration
Record Management & Archiving
Accounts Payable
Accounts Receivable
Legal Process Outsourcing (LPO)
Academic & Scientific Research Support
Editorial & Publication Support
Industries Served
The company serves clients in banking and financial services, healthcare, life sciences, insurance, and education. It has experience supporting organizations with services aligned to industry-specific requirements and technology platforms, ensuring effective integration into existing workflows.
Unique Stregths
OKS Group is known for its combination of highly skilled global talent and agile service delivery, offering clients a personalized approach that adapts to fluctuating workloads. Its operational practices include fast and decisive responses to client needs, ensuring quality service guarantees that exceed expectations.
Delivery Footprint
Headquartered in an undisclosed location, the company operates using a hybrid delivery model. It serves clients across various geographies, with teams working in remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Healthcare & Life Sciences
Insurance
Education & EdTech
Clients
No items found.
What's the main service provided by
Oks Group
?
Oks Group specializes in back-office operations, providing a range of essential services designed to enhance business efficiency. Their offerings include data entry and processing, claims processing, document indexing and digitization, as well as billing and invoicing. Each of these services is tailored to meet the specific operational needs of clients, ensuring that all business functions are supported effectively.
What additional services does
Oks Group
provide?
In addition to their core back-office services, Oks Group offers HR recruitment and payroll services. This expansion into human resources allows them to provide a more comprehensive suite of solutions that can support clients in managing their workforce effectively.
When was
Oks Group
founded?
Oks Group was established in 1985, marking nearly four decades of experience in the business process outsourcing sector. Since its inception, the company has developed a strong reputation for delivering quality services and innovative solutions tailored to various industries.
What industry verticals does
Oks Group
serve?
Oks Group serves clients across diverse sectors, specifically focusing on Banking & Financial Services, Healthcare & Life Sciences, Insurance, and Education & EdTech. Their expertise in these verticals ensures that they can meet the unique requirements of each industry effectively.
What delivery model does
Oks Group
offer?
Oks Group employs a hybrid delivery model, integrating both onshore and offshore resources to optimize service delivery. This approach allows the company to maintain flexibility in operations, adapting to the specific needs of clients whether through remote or on-site teams. The multi-shore mix enhances their ability to respond swiftly and efficiently to client demands.
How many employees and/or seats does
Oks Group
have?
Oks Group has a workforce comprising between 201 and 500 employees. This size enables the company to maintain a balance between personalized service and the capacity to handle larger projects, ensuring that they can meet the demands of their varied client base.
Can
Oks Group
be considered a good service provider for startups?
Can
Oks Group
be considered a good service provider for SMBs?
Oks Group is well-positioned to support small and medium businesses due to its flexible service offerings and commitment to tailored solutions. Their experience in various industries, combined with a hybrid delivery model, allows them to adapt their services to the unique needs of SMBs, helping them scale and grow efficiently.
Can
Oks Group
be considered a good service provider for enterprises?
While Oks Group has the capability to serve larger companies, their strength lies more prominently in supporting small and medium businesses. Their personalized approach and extensive industry knowledge may offer enterprises value, but larger organizations might require a level of scale and specialization that Oks Group is still developing.
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