Oikos Net
Customer Experience and Contact Center
Oikosnet Europe is an ecumenical network that provides customer experience and contact center services for banking, telecommunications, healthcare, and retail sectors, known for its commitment to social responsibility and educational dialogue.
Size
11-50
Private
Mission
To address societal responsibility and promote peaceful coexistence through education and meaningful exchange.
About
Oikosnet Europe offers customer experience and contact center services along with multilingual support for clients in banking, telecommunications, healthcare, and retail. The company operates using an offshore model and supports clients primarily in the United States.
It is recognized for its strong focus on societal responsibility, with a mission to foster ecumenical dialogue and meaningful exchanges among diverse faith communities.
Services
Oikosnet Europe provides customer experience and contact center services supported by multilingual support. These services cover inbound customer support and are tailored to enhance client engagement and satisfaction in various sectors.
Capabilities
Inbound Customer Support
Multilingual Support
Industries Served
The company serves clients in banking, telecommunications, healthcare, and retail. It has experience supporting organizations with services aligned to industry-specific requirements, ensuring effective communication and support across diverse customer bases.
Unique Stregths
Oikosnet Europe is known for its commitment to social responsibility and ecumenism, offering clients a platform for impactful dialogue and collaboration. Its approach includes fostering interdisciplinary encounters and personnel training, which help deliver meaningful engagement and societal impact.
Delivery Footprint
Headquartered in Europe, the company operates using an offshore delivery model. It serves clients across the United States, with teams dedicated to providing high-quality customer support and engagement solutions.
Certifications
No items found.
Verticals
Banking & Financial Services
Telecommunications & Media
Healthcare & Life Sciences
Retail & e-Commerce
Clients
No items found.
What's the main service provided by
Oikos Net
?
Oikos Net specializes in providing customer experience and contact center services, with a strong emphasis on multilingual support. Their offerings include inbound customer support designed to enhance client engagement and satisfaction across various sectors, making them a valuable partner for businesses seeking to improve customer interactions.
What additional services does
Oikos Net
provide?
In addition to their primary offerings in customer experience and contact center services, Oikos Net also provides a variety of other services including back-office operations and marketing operations. This expanded portfolio enables them to support clients in multiple aspects of their business operations.
When was
Oikos Net
founded?
Established in 1956, Oikos Net has been in operation for over 67 years. This extensive history underscores the company's stability and experience in the customer service industry, enabling them to cultivate deep expertise and a robust approach to client support.
What industry verticals does
Oikos Net
serve?
Oikos Net serves a diverse range of industries, including Banking & Financial Services, Telecommunications & Media, Healthcare & Life Sciences, and Retail & e-Commerce. This broad industry focus allows them to tailor their services to meet the specific needs and requirements of various sectors.
What delivery model does
Oikos Net
offer?
Oikos Net operates using an offshore delivery model, which means that their services are provided from locations outside the client's country. This approach allows them to offer cost-effective solutions while maintaining high standards of quality in customer support and engagement.
How many employees and/or seats does
Oikos Net
have?
Oikos Net has a workforce ranging from 11 to 50 employees. This size reflects a boutique operation capable of delivering personalized service while also being agile enough to adapt to the needs of their clients.
Can
Oikos Net
be considered a good service provider for startups?
Can
Oikos Net
be considered a good service provider for SMBs?
Can
Oikos Net
be considered a good service provider for enterprises?
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