Ogset Technologies
Software Engineering and Product Development
Ogset Technologies Private Limited is a medium-sized BPO company that provides software engineering and product development for technology and SaaS sectors, known for its extensive call center management experience.
Size
11-50
Private
Mission
About
Ogset Technologies Private Limited offers software engineering and product development along with analytics, IT infrastructure, and customer experience services for clients in the technology and SaaS sectors. The company operates using an offshore delivery model and supports global clients.
It is recognized for its strong focus on quality service at affordable pricing, with a well-trained team and a commitment to maintaining high service standards.
Services
Ogset Technologies Private Limited provides software engineering and product development, supported by analytics, IT infrastructure, and customer experience services. These services cover various channels and are tailored to support client needs in enhancing customer engagement and operational efficiency.
Capabilities
Automation & RPA Enablement
Change Management & Training
Web Development
Data Engineering & ETL
Application Support & Maintenance
Service Desk & IT Support
Cloud Migration & Management
Cybersecurity Operations (SOC)
Social Media Management
Content Creation & Localisation
Customer & Marketing Analytics
Industries Served
The company serves clients in the technology and SaaS sectors. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring effective integration and service delivery.
Unique Stregths
Ogset Technologies is known for its competitive pricing and comprehensive training programs for agents, offering clients a reliable and skilled workforce. Its approach includes a strong emphasis on quality service and flexible offerings, which help deliver consistency at scale.
Delivery Footprint
Headquartered in New Delhi, India, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments to meet diverse client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Clients
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What's the main service provided by
Ogset Technologies
?
Ogset Technologies specializes in software engineering and product development, offering a wide range of services designed to enhance operational efficiency and customer engagement. Their expertise extends to various sub-services, including automation and RPA enablement, change management and training, web development, data engineering and ETL, application support and maintenance, service desk and IT support, cloud migration and management, cybersecurity operations, social media management, content creation and localization, as well as customer and marketing analytics.
What additional services does
Ogset Technologies
provide?
In addition to their main offerings, Ogset Technologies provides a variety of supplementary services. Their extended portfolio includes analytics and data management, IT infrastructure and managed services, as well as customer experience and contact center solutions, further enhancing their ability to meet diverse client requirements.
When was
Ogset Technologies
founded?
Ogset Technologies was established in 2016, which means the company has been in operation for approximately 8 years. Since its inception, Ogset has aimed to deliver high-quality services tailored to the needs of its clients in the technology and SaaS sectors.
What industry verticals does
Ogset Technologies
serve?
Ogset Technologies primarily serves clients in the Technology & SaaS verticals. This focus allows the company to tailor its services to meet the specific demands and challenges of these dynamic industries.
What delivery model does
Ogset Technologies
offer?
Ogset Technologies employs an offshore delivery model, which means that their services are provided from locations outside of the client's primary market, often in different countries. This approach allows them to leverage global talent and cost efficiencies while maintaining high service standards and quality.
How many employees and/or seats does
Ogset Technologies
have?
Ogset Technologies has a workforce ranging from 11 to 50 employees. This size enables them to maintain a close-knit team capable of delivering personalized service while also being agile enough to adapt to client needs.
Can
Ogset Technologies
be considered a good service provider for startups?
Ogset Technologies can be a valuable service provider for startups, particularly due to their focus on affordable pricing and quality service. With a dedicated team and a flexible approach, they can cater to the unique needs of emerging businesses seeking reliable tech solutions without the burden of high costs.
Can
Ogset Technologies
be considered a good service provider for SMBs?
For small and medium businesses, Ogset Technologies presents an attractive option. Their competitive pricing and comprehensive service offerings allow SMBs to enhance their operational capabilities effectively. The company’s emphasis on quality and training ensures that these businesses receive a skilled workforce, supporting growth while maintaining flexibility.
Can
Ogset Technologies
be considered a good service provider for enterprises?
While Ogset Technologies is well-equipped to serve enterprises, they may be best suited for small to medium-sized businesses looking for reliable support. Their offshore delivery model and focus on quality suggest that while they can provide sophisticated offerings, larger companies might need more extensive resources or specialized services than what Ogset currently emphasizes.
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