Ocean Across Bpm Services Pvt Ltd
Customer Experience and Contact Center
Ocean-across is a prominent outsourcing company that provides customer experience and contact center solutions for diverse industries, known for its tailored services and global reach.
Size
11-50
Private
Mission
To serve as a global partner in outsourcing solutions, helping businesses achieve their goals through efficient and adaptable services.
About
Ocean-across offers customer experience and contact center solutions along with inbound customer support, live chat & messaging support, and email support for clients in various industries. The company operates using an offshore model and supports clients worldwide.
It is recognized for its commitment to excellence, with a focus on delivering bespoke outsourcing solutions that drive business success.
Services
Ocean-across provides customer experience and contact center solutions, supported by inbound customer support, live chat & messaging support, and email support. These services cover multiple channels and are tailored to support client needs across various business functions.
Capabilities
Inbound Customer Support
Live Chat & Messaging Support
Email Support
Industries Served
The company serves clients in diverse industries, emphasizing its ability to adapt to various business models. It has experience supporting businesses of all sizes with services aligned to their specific requirements.
Unique Stregths
Ocean-across is known for its unwavering commitment to excellence, offering clients tailored solutions that foster efficiency and transformative growth. Its approach includes a focus on adaptability and responsiveness, ensuring that services meet the evolving needs of clients.
Delivery Footprint
Headquartered in a global context, the company operates using an offshore delivery model. It serves clients across the USA, UK, and worldwide, with teams working in remote environments to provide 24/7 support.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Ocean Across Bpm Services Pvt Ltd
?
Ocean Across Bpm Services Pvt Ltd specializes in customer experience and contact center solutions. Their primary offerings include inbound customer support, live chat and messaging assistance, and email support. These services are designed to cater to the diverse needs of clients across various industries, ensuring a comprehensive approach to enhancing customer interactions.
What additional services does
Ocean Across Bpm Services Pvt Ltd
provide?
When was
Ocean Across Bpm Services Pvt Ltd
founded?
Ocean Across Bpm Services Pvt Ltd was established in 2011, making it a well-rounded company with over a decade of experience in the business process outsourcing sector. Since its inception, the firm has developed a strong reputation for delivering tailored outsourcing solutions that align with client objectives.
What industry verticals does
Ocean Across Bpm Services Pvt Ltd
serve?
What delivery model does
Ocean Across Bpm Services Pvt Ltd
offer?
The company operates using an offshore delivery model, which means that their services are provided from a location outside of the client’s country. This approach enables Ocean Across to leverage cost efficiencies while offering 24/7 support to clients across the globe, including regions such as the USA and UK.
How many employees and/or seats does
Ocean Across Bpm Services Pvt Ltd
have?
Ocean Across Bpm Services Pvt Ltd has a workforce comprised of between 11 to 50 employees. This size allows the company to maintain a level of agility and personalized service that is often appreciated by clients looking for bespoke outsourcing solutions.
Can
Ocean Across Bpm Services Pvt Ltd
be considered a good service provider for startups?
For startups, Ocean Across Bpm Services Pvt Ltd can be an excellent service provider. Their ability to deliver customized customer support services, including live chat and email assistance, allows startups to focus on their core business functions while ensuring that customer interactions are handled professionally. The company's offshore model also means that startups can benefit from cost-effective solutions without compromising on quality.
Can
Ocean Across Bpm Services Pvt Ltd
be considered a good service provider for SMBs?
Ocean Across Bpm Services Pvt Ltd is particularly well-suited for small and medium businesses. With their range of customer experience services and a flexible, scalable approach, SMBs can find a reliable partner in Ocean Across. The company’s commitment to adapting its services to meet the specific needs of smaller enterprises allows for effective support that can foster growth and efficiency.
Can
Ocean Across Bpm Services Pvt Ltd
be considered a good service provider for enterprises?
While Ocean Across Bpm Services Pvt Ltd primarily targets smaller clients, their commitment to excellence and adaptable service offerings can also appeal to enterprises. Their experience in providing 24/7 support and tailored solutions can be beneficial for larger organizations looking for reliable outsourcing partners. However, enterprises may need to evaluate whether the company's scale and resources align with their specific requirements.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.