Obael´S Raemote Call Center
Customer Experience and Contact Center
OBAEL'S Remote Call Center is a versatile service provider that provides customer experience and contact center solutions for technology, real estate, retail, telecommunications, healthcare, and insurance sectors, known for its commitment to exceptional customer service excellence.
Size
1K-5K
Public
over-1b
Mission
To deliver exceptional customer service experiences through a dedicated and skilled team focused on quality interactions.
About
OBAEL'S Remote Call Center offers customer experience and contact center solutions along with inbound customer support, outbound telesales & retention, technical support, and sales chat & live demonstrations for clients in technology, real estate, retail, telecommunications, healthcare, and insurance. The company operates using a work-from-home/virtual model and supports clients both in Mexico and internationally.
It is recognized for its skilled personnel and advanced remote communication technologies, ensuring high-quality customer interactions and operational flexibility.
Services
OBAEL'S Remote Call Center provides customer experience and contact center solutions supported by inbound customer support, outbound telesales & retention, technical support, and sales chat & live demonstrations. These services cover various communication channels and are tailored to support client needs in delivering exceptional customer service experiences.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Sales Chat & Live Demonstrations
Industries Served
The company serves clients in technology, real estate, retail, telecommunications, healthcare, and insurance sectors. It has experience supporting diverse client types with services aligned to industry-specific requirements and technology platforms that enhance customer engagement.
Unique Stregths
OBAEL'S Remote Call Center is known for its commitment to quality customer interaction, offering clients a dedicated and highly skilled team of professionals. Its approach includes leveraging advanced remote communication technologies, which help deliver consistency and operational flexibility at scale.
Delivery Footprint
Headquartered in Mexico, the company operates using a work-from-home/virtual delivery model. It serves clients across Mexico and internationally, with teams working remotely to meet diverse client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Real Estate & Property Management
Retail & e-Commerce
Telecommunications & Media
Healthcare & Life Sciences
Insurance
Clients
IMA
What's the main service provided by
Obael´S Raemote Call Center
?
Obael´S Raemote Call Center specializes in delivering customer experience and contact center solutions. Their main services include inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, as well as sales chat and live demonstrations. This comprehensive suite of services is designed to enhance customer interactions across various communication channels, providing tailored support to meet diverse client needs.
What additional services does
Obael´S Raemote Call Center
provide?
In addition to their primary customer experience and contact center solutions, Obael´S Raemote Call Center offers a variety of other services. These include HR recruitment and payroll, finance and accounting, and marketing operations. This broad service portfolio allows them to support clients with comprehensive solutions that extend beyond traditional customer support.
When was
Obael´S Raemote Call Center
founded?
Obael´S Raemote Call Center was established in 2014, which means the company has been in operation for approximately 10 years. Since its inception, it has grown and adapted to provide high-quality customer service solutions, leveraging a dedicated team and advanced technologies.
What industry verticals does
Obael´S Raemote Call Center
serve?
The company serves a diverse range of industries, including Technology & SaaS, Real Estate & Property Management, Retail & e-Commerce, Telecommunications & Media, Healthcare & Life Sciences, and Insurance. This broad industry focus allows Obael´S Raemote Call Center to tailor its services to meet specific needs and requirements across various sectors.
What delivery model does
Obael´S Raemote Call Center
offer?
Obael´S Raemote Call Center employs a work-from-home or virtual delivery model. This approach enables the company to optimize operational flexibility and maintain high service quality by utilizing remote communication technologies. By operating in this manner, they can effectively serve clients not only in Mexico but also internationally, ensuring a wide reach and adaptability to different market demands.
How many employees and/or seats does
Obael´S Raemote Call Center
have?
Obael´S Raemote Call Center has a workforce that ranges between 1,000 to 5,000 employees. This substantial size indicates the company's capacity to handle a significant volume of customer interactions and provides the flexibility needed to scale operations based on client requirements.
Can
Obael´S Raemote Call Center
be considered a good service provider for startups?
Can
Obael´S Raemote Call Center
be considered a good service provider for SMBs?
Can
Obael´S Raemote Call Center
be considered a good service provider for enterprises?
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