Novavoz Soluciones S L
Back-Office Operations
Novavoz Soluciones, S.L. is a dynamic contact center provider that provides back-office operations for banking and financial services, known for its technology-driven solutions and seamless integration with client operations.
Size
51-200
Private
Mission
About
Novavoz Soluciones, S.L. offers back-office operations along with customer experience and contact center, finance and accounting, and software engineering services for clients in banking and financial services. The company operates using an onshore model and supports businesses primarily in Spain.
It is recognized for its tailored approach to client needs, with a commitment to enhancing customer engagement and optimizing business outcomes through technology.
Services
Novavoz Soluciones, S.L. provides back-office operations supported by customer experience and contact center, finance and accounting, and software engineering services. These services include data entry and processing, billing and invoicing, and custom application development, tailored to support various administrative and operational tasks for clients.
Capabilities
Data Entry & Data Processing
Billing & Invoicing
General Ledger & Reconciliation
Accounts Payable
Accounts Receivable
Financial Planning & Analysis (FP&A)
Document Indexing & Digitisation
Custom Application Development
Web Development
Database Administration
Industries Served
The company serves clients in banking and financial services. It has experience supporting businesses with services aligned to industry-specific requirements, enhancing operational efficiency through specialized BPO solutions.
Unique Stregths
Novavoz Soluciones, S.L. is known for its ability to adapt to client needs and integrate seamlessly with their operations, offering clients technology-driven solutions that improve customer communication. Its approach includes leveraging digital transformation technologies to ensure accuracy and efficiency in service delivery.
Delivery Footprint
Headquartered in Madrid, Spain, the company operates using an onshore delivery model. It serves clients across Spain, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Clients
No items found.
What's the main service provided by
Novavoz Soluciones S L
?
Novavoz Soluciones S.L. specializes in back-office operations that enhance customer experience and streamline business processes. Their offerings encompass a wide array of services, including data entry and processing, billing and invoicing, general ledger and reconciliation, accounts payable and receivable, and financial planning and analysis. Additionally, they provide document indexing and digitization, custom application development, web development, and database administration, ensuring comprehensive support for various administrative tasks.
What additional services does
Novavoz Soluciones S L
provide?
When was
Novavoz Soluciones S L
founded?
Established in 2015, Novavoz Soluciones S.L. has been in operation for approximately nine years. Since its inception, the company has focused on delivering tailored BPO solutions, primarily serving clients in the banking and financial services sectors.
What industry verticals does
Novavoz Soluciones S L
serve?
Novavoz Soluciones S.L. primarily serves the Banking & Financial Services industry. This focus allows them to tailor their services to meet the specific needs and regulatory requirements of clients within this sector, enhancing operational efficiency and effectiveness.
What delivery model does
Novavoz Soluciones S L
offer?
Novavoz Soluciones S.L. employs an onshore delivery model, which means that their services are provided within the same country as their clients, specifically in Spain. This approach allows for closer collaboration, better communication, and a deeper understanding of local market dynamics, ensuring that clients receive high-quality service that is aligned with their operational needs.
How many employees and/or seats does
Novavoz Soluciones S L
have?
With a workforce comprising between 51 and 200 employees, Novavoz Soluciones S.L. maintains a balanced team size that allows for personalized client engagement while also having the capacity to handle substantial workloads effectively.
Can
Novavoz Soluciones S L
be considered a good service provider for startups?
Novavoz Soluciones S.L. can be a beneficial service provider for startups, particularly those in the banking and financial services sectors. Their tailored back-office solutions and commitment to enhancing customer experience can help emerging businesses streamline their operations while focusing on growth. The onshore delivery model further ensures that startups receive localized support, which can be crucial in the early stages of their development.
Can
Novavoz Soluciones S L
be considered a good service provider for SMBs?
Small and medium businesses will find Novavoz Soluciones S.L. to be a strong partner due to their flexible service offerings and experience in the banking and financial services industry. The ability to adapt to client-specific needs and their focus on optimizing business outcomes through technology make them well-suited to support the operational demands of SMBs, helping them scale efficiently.
Can
Novavoz Soluciones S L
be considered a good service provider for enterprises?
While Novavoz Soluciones S.L. has the capabilities to support larger enterprises, their primary strengths lie in providing tailored solutions for smaller clients. However, their experience in the banking and financial services sector and their technology-driven approach could also appeal to larger organizations looking for reliable back-office support. Their commitment to customer engagement and operational efficiency can provide significant value for enterprises aiming to enhance their operational frameworks.
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