Nosycom Sarl
Customer Experience and Contact Center
Nosco is a full-service packaging solutions provider that offers customer experience and contact center services for regulated industries, known for its pioneering adoption of digital printing technology.
Size
51-200
Private
Mission
About
Nosco offers customer experience and contact center services along with sales and lead-generation services and analytics for clients in regulated industries. The company operates using an offshore model and supports a diverse range of clients across the United States.
It is recognized for its commitment to one-to-one custom packaging solutions, with over 450 customers benefiting from its extensive industry experience and innovative digital capabilities.
Services
Nosco provides customer experience and contact center services supported by sales and lead-generation services and analytics. These services cover various channels, including data entry, outbound telesales, and inbound customer support, tailored to enhance client interactions and optimize operational efficiency.
Capabilities
Data Entry & Data Processing
Outbound Telesales & Retention
Customer & Marketing Analytics
Lead Research & List Building
Inbound Customer Support
CX Consulting & Journey Mapping
Industries Served
The company serves clients in regulated industries, including construction, manufacturing, and logistics. It has experience supporting businesses with services aligned to industry-specific requirements and technology platforms, ensuring compliance and quality in its offerings.
Unique Stregths
Nosco is known for its pioneering role in adopting HP Indigo digital technology, offering clients innovative packaging solutions and enhanced operational capabilities. Its approach includes a strong emphasis on employee ownership and engagement, which fosters a culture of accountability and excellence in service delivery.
Delivery Footprint
Headquartered in Gurnee, Illinois, the company operates using an offshore delivery model with facilities across multiple states, including Texas, New York, and Pennsylvania. It serves clients across the United States, leveraging its employee-owned structure to ensure high-quality service and responsiveness.
Certifications
No items found.
Verticals
Manufacturing & Industrial
Logistics Transport & Supply-Chain
Clients
NHS Trusts
Transport for London
What's the main service provided by
Nosycom Sarl
?
Nosycom Sarl specializes in customer experience and contact center services, providing a comprehensive suite of offerings designed to enhance client interactions. Their main services include data entry and processing, outbound telesales and retention, customer and marketing analytics, lead research and list building, inbound customer support, as well as CX consulting and journey mapping. This diverse range of services allows them to tailor solutions that meet the specific needs of their clients.
What additional services does
Nosycom Sarl
provide?
When was
Nosycom Sarl
founded?
Nosycom Sarl was established in 1997, which means that as of 2024, the company has been operational for 27 years. Over the years, it has developed a strong reputation in the industry, particularly for its customer-centric approach and innovative solutions.
What industry verticals does
Nosycom Sarl
serve?
Nosycom Sarl serves a variety of industries, focusing primarily on Manufacturing & Industrial, Logistics, and Transport & Supply-Chain sectors. This industry focus allows them to cater to the unique needs and regulatory requirements of clients operating in these fields.
What delivery model does
Nosycom Sarl
offer?
Nosycom Sarl operates using an offshore delivery model, which means that the company's services are provided from locations outside of the client's country, often in a different geographic region. This approach allows Nosycom to leverage cost efficiencies while maintaining high service quality, enabling them to effectively support clients across various markets.
How many employees and/or seats does
Nosycom Sarl
have?
Nosycom Sarl employs between 51 to 200 people, indicating a moderately sized workforce that allows for a balance of personalized service and operational efficiency. This size enables the company to maintain strong relationships with clients while providing a robust range of services.
Can
Nosycom Sarl
be considered a good service provider for startups?
Can
Nosycom Sarl
be considered a good service provider for SMBs?
Nosycom Sarl is well-suited to serve small and medium businesses, thanks to its flexible service offerings and commitment to tailored client experiences. The company's offshore model allows SMBs to access high-quality customer support and analytics services at competitive rates, supporting their growth objectives without the need for substantial in-house resources.
Can
Nosycom Sarl
be considered a good service provider for enterprises?
Nosycom Sarl can be a reliable partner for enterprises and large companies, particularly those in regulated industries. With their extensive experience and diverse service portfolio, they are equipped to handle complex operational needs and scale accordingly. Their commitment to quality service and innovative solutions makes them a strong candidate for enterprises seeking to enhance their customer engagement strategies.
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