Norton Solutions
IT Infrastructure and Managed Services
Norton Abrasives is a leading manufacturer that provides IT infrastructure and managed services for technology and SaaS sectors, known for its rich history and innovative product offerings.
Size
over-10K
Private
over-1b
Mission
About
Norton Abrasives offers IT infrastructure and managed services along with AI and data services for clients in technology and SaaS. The company operates using a hybrid model and supports a global clientele.
It is recognized for its extensive experience in cybersecurity operations and technical support, with a commitment to delivering high-quality services across various platforms.
Services
Norton Abrasives provides IT infrastructure and managed services, supported by AI and data services and specific offerings such as technical support (Tier 1/2), cybersecurity operations (SOC), service desk & IT support, and cloud migration & management. These services cover various channels and are tailored to support client needs in maintaining secure and efficient IT environments.
Capabilities
Technical Support (Tier 1/2)
Cybersecurity Operations (SOC)
Service Desk & IT Support
Cloud Migration & Management
Industries Served
The company serves clients in technology and SaaS. It has experience supporting small businesses and enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Norton Abrasives is known for its innovative product development and global reach, offering clients a comprehensive suite of cybersecurity and IT support services. Its approach includes a hybrid delivery model that allows for flexibility and scalability, ensuring consistent service delivery.
Delivery Footprint
Headquartered in Worcester, Massachusetts, the company operates using a hybrid delivery model. It serves clients across multiple regions, with teams working in remote environments depending on client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Clients
No items found.
What's the main service provided by
Norton Solutions
?
Norton Solutions specializes in providing comprehensive IT infrastructure and managed services. Their primary offerings include technical support at both Tier 1 and Tier 2 levels, cybersecurity operations through a Security Operations Center (SOC), service desk and IT support, as well as cloud migration and management. These services are designed to help clients maintain secure and efficient IT environments, catering to various operational needs.
What additional services does
Norton Solutions
provide?
In addition to its primary offerings, Norton Solutions also provides a variety of supplementary services, including sales and lead-generation services, analytics and data management, as well as back-office operations. These additional capabilities enhance the overall service portfolio, allowing clients to benefit from a comprehensive suite of solutions.
When was
Norton Solutions
founded?
Norton Solutions was established in 2017, marking its presence in the business process outsourcing sector. As of 2024, the company has been operating for approximately seven years, during which it has built a significant reputation in the IT services industry.
What industry verticals does
Norton Solutions
serve?
Norton Solutions focuses primarily on the Technology & SaaS sectors. This industry specialization allows the company to tailor its services to meet the unique requirements of clients operating within these dynamic fields.
What delivery model does
Norton Solutions
offer?
Norton Solutions employs a hybrid delivery model that combines onshore, nearshore, and offshore resources to provide flexible and scalable service solutions. This approach enables the company to adapt to client needs while ensuring consistent service quality across different geographical locations.
How many employees and/or seats does
Norton Solutions
have?
Norton Solutions boasts a workforce of over 10,000 employees. This substantial team allows the company to effectively manage a wide range of client services and support, reflecting its significant scale and capacity in the industry.
Can
Norton Solutions
be considered a good service provider for startups?
Norton Solutions can be a beneficial service provider for startups, particularly those in the Technology and SaaS sectors. The company's extensive experience in IT infrastructure and managed services positions it well to support the unique challenges faced by new businesses. With a flexible hybrid delivery model, startups can leverage Norton Solutions' capabilities as they scale and adapt to evolving market demands.
Can
Norton Solutions
be considered a good service provider for SMBs?
Norton Solutions is well-suited to support small and medium-sized businesses (SMBs) due to its scalable service offerings and extensive expertise in technical support and cybersecurity. The company's commitment to delivering tailored solutions ensures that SMBs can access high-quality IT services that align with their growth objectives, making Norton Solutions a reliable partner for enhancing operational efficiency.
Can
Norton Solutions
be considered a good service provider for enterprises?
Norton Solutions is an excellent choice for enterprises and large companies looking for reliable IT support and managed services. With a workforce exceeding 10,000 employees and a comprehensive service portfolio, the company is equipped to handle sophisticated requirements at scale. Their hybrid delivery model further enhances their ability to serve large organizations, ensuring consistent and efficient service delivery across multiple regions.
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