NoMissedCalls
Customer Experience and Contact Center
NoMissedCalls.co.uk is a UK-based telephone answering service that provides customer experience and contact center solutions for small businesses, known for its innovative Pay-As-You-Go model.
Size
1-10
Private
Mission
About
NoMissedCalls.co.uk offers customer experience and contact center solutions along with outbound telemarketing services for clients in various industries. The company operates using an onshore delivery model and supports businesses across the UK.
It is recognized for its cost-effective telephone answering solutions, with a unique pay-as-you-go pricing structure that significantly reduces overhead costs for clients.
Services
NoMissedCalls.co.uk provides customer experience and contact center solutions supported by outbound telemarketing services and specific offerings such as inbound customer support and appointment setting. These services cover voice communication and are tailored to support businesses seeking efficient call handling and customer engagement.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Appointment Setting
Industries Served
The company serves clients in various industries, primarily focusing on small businesses that require telephone answering and telemarketing support. It has experience supporting diverse client types with services aligned to their operational needs.
Unique Stregths
NoMissedCalls.co.uk is known for its pioneering Pay-As-You-Go telephone answering model, offering clients significant cost savings and flexibility. Its approach includes 24/7 live answering by UK-based receptionists, ensuring prompt and professional call handling without subcontracting.
Delivery Footprint
Headquartered in London, Greater London, the company operates using an onshore delivery model. It serves clients across the UK, with teams dedicated to maintaining high service standards and customer satisfaction.
Certifications
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Verticals
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Clients
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What's the main service provided by
NoMissedCalls
?
NoMissedCalls specializes in customer experience and contact center solutions, providing comprehensive support through services such as inbound customer support, outbound telesales, retention strategies, and appointment setting. These offerings are designed to enhance client engagement and improve call handling efficiency, catering to a diverse range of industries.
What additional services does
NoMissedCalls
provide?
When was
NoMissedCalls
founded?
Founded in 2010, NoMissedCalls has been operating for over 13 years. The company established itself in the competitive landscape of customer service and telemarketing, quickly becoming a recognized name in providing effective call handling solutions for its clients.
What industry verticals does
NoMissedCalls
serve?
What delivery model does
NoMissedCalls
offer?
NoMissedCalls employs an onshore delivery model, meaning that all services are provided from within the UK. This approach ensures that clients receive high-quality support from local professionals, which enhances communication and customer satisfaction. By avoiding offshore arrangements, NoMissedCalls offers clients the advantage of having UK-based receptionists available around the clock.
How many employees and/or seats does
NoMissedCalls
have?
NoMissedCalls operates with a small team, consisting of between 1 to 10 employees. This compact workforce allows for personalized service and agility in responding to client needs, ensuring that each business receives dedicated attention and support.
Can
NoMissedCalls
be considered a good service provider for startups?
NoMissedCalls can be a suitable service provider for startups, particularly those looking for affordable and scalable customer engagement solutions. Its pay-as-you-go pricing model allows new businesses to manage costs effectively while ensuring they receive high-quality customer support. The flexibility of their services can help startups establish a strong customer service foundation without significant upfront investments.
Can
NoMissedCalls
be considered a good service provider for SMBs?
NoMissedCalls is well-positioned to serve small and medium businesses, offering tailored solutions that align with their unique operational needs. With a focus on efficient call handling and customer engagement, the company provides the scalability and flexibility that SMBs require to grow. Their experience in supporting various industries further enhances their capability to cater to the diverse needs of smaller enterprises.
Can
NoMissedCalls
be considered a good service provider for enterprises?
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