Noetica Ltd.
Software Engineering and Product Development
Noetica is a customer interaction management software provider that offers contact center solutions for organizations of all sizes, known for its no programming required approach and rapid campaign deployment.
Size
11-50
Private
10m-50m
Mission
To enable organizations to transform their customer engagement strategies through intuitive and powerful software that empowers non-technical staff to manage and launch campaigns independently.
About
Noetica offers customer interaction management software along with cloud services and intelligent dialing for clients in contact centers. The company operates using a cloud-based delivery model and supports organizations of all sizes.
It is recognized for its commitment to innovation, with a team that combines decades of industry experience to deliver practical solutions that enhance customer engagement.
Services
Noetica provides customer interaction management software supported by cloud services and intelligent dialing capabilities. These services cover contact center operations and are tailored to support organizations in rapidly deploying customer engagement campaigns without requiring extensive IT support.
Capabilities
Cloud Migration & Management
Custom Application Development
Content Moderation
Industries Served
The company serves clients in contact centers, including small to medium enterprises and large enterprises. It has experience supporting various organizations with services aligned to industry-specific requirements and technology platforms such as Microsoft Azure.
Unique Stregths
Noetica is known for its no programming required approach, offering clients the ability to manage and launch campaigns independently. Its approach includes a commitment to understanding client needs and continuously evolving its solutions, which helps deliver impactful results.
Delivery Footprint
Headquartered in the UK, the company operates using a cloud-based delivery model. It serves clients across various regions, with teams capable of supporting remote work environments depending on client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Clients
No items found.
What's the main service provided by
Noetica Ltd.
?
Noetica Ltd. specializes in customer interaction management software, providing organizations with powerful tools to enhance their customer engagement strategies. In addition to their main offerings, they also deliver essential sub-services such as cloud migration and management, custom application development, and content moderation. This comprehensive suite of services is designed to empower clients, enabling them to launch and manage campaigns independently without requiring extensive technical support.
What additional services does
Noetica Ltd.
provide?
When was
Noetica Ltd.
founded?
Established in 1997, Noetica Ltd. has been in operation for over 26 years. The company has a long-standing history in the industry, demonstrating resilience and adaptability in the ever-evolving landscape of customer engagement technology.
What industry verticals does
Noetica Ltd.
serve?
Noetica Ltd. focuses primarily on the Technology & SaaS verticals. This specialization allows them to cater to a wide range of clients, including those operating within contact centers, ensuring that their solutions are tailored to meet the specific needs of organizations in these industries.
What delivery model does
Noetica Ltd.
offer?
Noetica Ltd. employs a hybrid delivery model that combines both onshore and offshore resources, alongside work-from-home capabilities. This approach allows them to maintain flexibility and scalability in their operations, ensuring they can meet diverse client needs. By leveraging a multi-shore mix, Noetica can optimize resources and provide effective support regardless of location.
How many employees and/or seats does
Noetica Ltd.
have?
Noetica Ltd. has a workforce ranging from 11 to 50 employees. This size allows the company to maintain a close-knit team while still being agile enough to adapt to client demands and industry changes.
Can
Noetica Ltd.
be considered a good service provider for startups?
While Noetica Ltd. certainly offers valuable services, it may not be the best fit for startups looking for extensive support. Their focus on customer interaction management software and cloud solutions can be beneficial, but the company's established structure might not cater uniquely to the rapid and fluctuating needs of early-stage ventures that often require more personalized attention and flexibility.
Can
Noetica Ltd.
be considered a good service provider for SMBs?
Noetica Ltd. is well-positioned to serve small and medium-sized businesses. Their scalable service offerings, which include customer engagement solutions and cloud services, are designed to adapt to the growth trajectories of SMBs. Additionally, their commitment to empowering non-technical staff ensures that these businesses can effectively manage and initiate campaigns without heavy reliance on IT resources.
Can
Noetica Ltd.
be considered a good service provider for enterprises?
Noetica Ltd. is a strong provider for enterprises and large companies, especially those within the Technology & SaaS sectors. Their sophisticated software solutions are tailored to meet the complex needs of larger organizations, allowing for efficient customer engagement at scale. The hybrid delivery model further supports enterprises by providing the flexibility and reliability necessary for large-scale operations.
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