NMS Callcenter
IT Infrastructure and Managed Services
NMS Joint Stock Company is a BPO provider that offers IT infrastructure and managed services for government, education, finance, and telecommunications, known for its professional and secure operations.
Size
11-50
Public
Mission
To empower small and medium-sized enterprises by providing reliable IT and BPO outsourcing solutions.
About
NMS Joint Stock Company offers IT infrastructure and managed services along with software engineering and product development for clients in government, education, finance, and telecommunications. The company operates using an offshore and nearshore delivery model and supports small and medium-sized enterprises.
It is recognized for its affiliation with Hanoi Telecom Corporation, with over 12 years of experience in delivering high-quality technical support and operational efficiency.
Services
Capabilities
Technical Support (Tier 1/2)
Data Entry & Data Processing
Claims Processing
Industries Served
Unique Stregths
Delivery Footprint
Certifications
No items found.
Verticals
Government & Public Sector
Education & EdTech
Banking & Financial Services
Telecommunications & Media
Clients
Mobifone
Vinaphone
What's the main service provided by
NMS Callcenter
?
NMS Callcenter specializes in IT infrastructure and managed services, providing a comprehensive suite of support to meet the diverse needs of clients. Their offerings include technical support at both Tier 1 and Tier 2 levels, data entry and processing, as well as claims processing, all tailored to facilitate the operational efficiency of small and medium-sized enterprises.
What additional services does
NMS Callcenter
provide?
In addition to its primary offerings, NMS Callcenter provides a range of other services including software engineering and product development, as well as customer experience and contact center solutions. This extended service portfolio enhances their capability to support clients in various operational areas, making them a versatile outsourcing partner.
When was
NMS Callcenter
founded?
Founded in 2009, NMS Callcenter has been in operation for 15 years as of 2024. The company has grown significantly since its inception, establishing a strong presence in the BPO sector and specializing in IT and managed services.
What industry verticals does
NMS Callcenter
serve?
NMS Callcenter serves a diverse range of industries, including Government & Public Sector, Education & EdTech, Banking & Financial Services, and Telecommunications & Media. This broad industry focus enables them to tailor their services to meet the specific needs of each sector.
What delivery model does
NMS Callcenter
offer?
NMS Callcenter utilizes both offshore and nearshore delivery models to provide their services. Offshore delivery involves providing services from a location in a different country, often resulting in cost benefits and access to a broader talent pool. Nearshore delivery, on the other hand, refers to services provided from a nearby country, which can enhance collaboration and communication. This flexible approach allows NMS to effectively cater to the varying needs of their clients.
How many employees and/or seats does
NMS Callcenter
have?
NMS Callcenter has a workforce size ranging from 11 to 50 employees. This small to mid-sized team allows for a more personalized service approach, fostering closer relationships with clients and ensuring high-quality support.
Can
NMS Callcenter
be considered a good service provider for startups?
Can
NMS Callcenter
be considered a good service provider for SMBs?
Can
NMS Callcenter
be considered a good service provider for enterprises?
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