Nezda Technologies
Back-Office Operations
Nezdex is a specialized BPO company that provides back-office operations for various industry verticals, known for its rapid hiring process and highly skilled virtual assistants from the Philippines.
Size
11-50
Private
Mission
To connect businesses globally to talented virtual assistants, revolutionizing remote hiring and outsourcing.
About
Nezdex offers back-office operations along with customer experience and contact center services for clients in banking & financial services, healthcare & life sciences, education & edtech, technology & SaaS, retail & e-commerce, and government & public sector. The company operates using an offshore delivery model and supports businesses globally.
It is recognized for its fast hiring process, connecting employers with skilled virtual assistants within 24 hours, ensuring efficiency and productivity enhancements.
Services
Nezdex provides back-office operations supported by customer experience and contact center services, with specific offerings such as data entry & data processing, content moderation, customer & marketing analytics, email support, technical support (Tier 1/2), and social media customer care. These services cover essential administrative and customer support functions, tailored to enhance business productivity and efficiency.
Capabilities
Data Entry & Data Processing
Content Moderation
Customer & Marketing Analytics
Email Support
Technical Support (Tier 1/2)
Social Media Customer Care
Industries Served
The company serves clients in banking & financial services, healthcare & life sciences, education & edtech, technology & SaaS, retail & e-commerce, and government & public sector. It has experience supporting diverse businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Nezdex is known for its technology-driven and compliance-focused approach, offering clients flexible and scalable outsourcing solutions. Its commitment to trust, integrity, and ethical business practices helps deliver consistency and reliability at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various global regions, with teams working remotely to provide cost-effective staffing solutions.
Certifications
No items found.
Verticals
Banking & Financial Services
Healthcare & Life Sciences
Education & EdTech
Technology & SaaS
Retail & e-Commerce
Government & Public Sector
Clients
No items found.
What's the main service provided by
Nezda Technologies
?
Nezda Technologies specializes in back-office operations, providing a comprehensive suite of services designed to enhance business productivity. Their offerings include data entry and processing, content moderation, customer and marketing analytics, email support, technical support across Tier 1 and Tier 2, and social media customer care. This diverse range of services ensures that clients receive tailored administrative and customer support solutions to meet their specific needs.
What additional services does
Nezda Technologies
provide?
In addition to their core back-office operations, Nezda Technologies also offers customer experience and contact center services. This expanded service portfolio supports businesses in enhancing their customer interactions and ensuring high satisfaction levels across various channels.
When was
Nezda Technologies
founded?
Nezda Technologies was established in 2014, marking a decade of experience in the business process outsourcing (BPO) sector as of 2024. Since its inception, the company has focused on connecting businesses with skilled virtual assistants, revolutionizing the landscape of remote hiring and outsourcing.
What industry verticals does
Nezda Technologies
serve?
Nezda Technologies serves a broad spectrum of industries, including Banking & Financial Services, Healthcare & Life Sciences, Education & EdTech, Technology & SaaS, Retail & e-Commerce, and Government & Public Sector. This diverse industry focus enables the company to cater to a variety of business needs and challenges.
What delivery model does
Nezda Technologies
offer?
Nezda Technologies operates using an offshore delivery model, which means that their services are provided from a location outside the client's country. This approach allows businesses to access cost-effective staffing solutions while benefiting from a global talent pool. The offshore model is particularly advantageous for companies looking to optimize operational costs without compromising on quality.
How many employees and/or seats does
Nezda Technologies
have?
Nezda Technologies has a workforce ranging from 11 to 50 employees. This size allows them to maintain a balance between providing personalized service and scaling their operations efficiently to meet client demands.
Can
Nezda Technologies
be considered a good service provider for startups?
Nezda Technologies can be a suitable service provider for startups, particularly those looking to establish a strong operational foundation without incurring high overhead costs. With a quick hiring process that connects businesses to skilled virtual assistants within 24 hours, startups can efficiently scale their operations and focus on core activities. The company’s flexible service offerings can be tailored to meet the dynamic needs of emerging businesses.
Can
Nezda Technologies
be considered a good service provider for SMBs?
Small and medium businesses can find Nezda Technologies to be an advantageous partner due to their scalable service offerings and expertise in various industries. The company’s commitment to providing efficient back-office and customer support solutions allows SMBs to enhance their operational capabilities while maintaining cost-effectiveness, ultimately supporting their growth objectives.
Can
Nezda Technologies
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.