Nexus Contact Center
The Transportation Security Administration (TSA) is a federal agency that provides comprehensive transportation security services for government and public sector clients, known for its advanced, risk-based security practices and a dedicated workforce of nearly 65,000 employees.
Size
over-10K
Private
over-1b
Mission
To strengthen the security of all modes of transportation while ensuring the freedom of movement for people and commerce.
About
The Transportation Security Administration (TSA) offers transportation security services along with expedited screening programs for clients in government and public sector. The agency operates using a government-managed model and supports travelers and workers across various transportation modes.
It is recognized for its commitment to integrity, respect, and collaboration, with a focus on protecting the nation's transportation systems and facilitating legitimate trade and travel.
Services
The Transportation Security Administration (TSA) provides comprehensive transportation security services supported by expedited screening programs and security threat assessments. These services cover multiple transportation modes, including aviation, rail, transit, highways, and maritime, tailored to support the safety and efficiency of travel and commerce.
Capabilities
No items found.
Industries Served
The agency serves clients in the government and public sector. It has experience supporting travelers, workers, and industry stakeholders with services aligned to security requirements and regulatory compliance across various transportation channels.
Unique Stregths
TSA is known for its advanced, risk-based security practices, offering clients a highly trained workforce and innovative technology solutions. Its approach includes collaboration with federal partners and the public to adapt to evolving threats, ensuring a secure and efficient transportation network.
Delivery Footprint
Headquartered in Arlington, Virginia, the agency operates using a government-managed delivery model. It serves clients across the United States, with teams deployed at nearly 440 airports and various transportation checkpoints nationwide.
Certifications
No items found.
Verticals
Government & Public Sector
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
Nexus Contact Center
?
What additional services does
Nexus Contact Center
provide?
When was
Nexus Contact Center
founded?
Nexus Contact Center was founded in 2002, marking over 21 years of operation in the business process outsourcing sector. Since its establishment, the company has grown and evolved, adapting to the changing landscape of the industry and maintaining a strong focus on providing high-quality services to its clients.
What industry verticals does
Nexus Contact Center
serve?
Nexus Contact Center specializes in serving clients within the Government & Public Sector, Travel, and Hospitality & Leisure verticals. This diverse range of industries highlights the company's commitment to addressing the unique needs and challenges faced by these sectors, ensuring tailored solutions that enhance operational efficiency.
What delivery model does
Nexus Contact Center
offer?
How many employees and/or seats does
Nexus Contact Center
have?
Nexus Contact Center employs over 10,000 individuals, making it a significant player in the BPO industry. This large workforce enables the company to handle a wide range of projects and deliver quality services at scale, ensuring responsiveness to client demands and operational needs.
Can
Nexus Contact Center
be considered a good service provider for startups?
While Nexus Contact Center has a substantial workforce and offers a variety of services, its scale may not align perfectly with the needs of startups. Startups often require more personalized attention and scalable services that can adapt quickly as they grow. Therefore, while Nexus can provide some support, its focus on larger, structured operations may make it less ideal for startups seeking a more tailored approach.
Can
Nexus Contact Center
be considered a good service provider for SMBs?
Nexus Contact Center presents a compelling option for small and medium-sized businesses (SMBs) looking for reliable support. With its extensive experience and resources, the company can offer flexible solutions that accommodate the unique demands of SMBs. Its scalability allows for growth support, ensuring that as these businesses expand, the services provided can evolve to meet increasing needs.
Can
Nexus Contact Center
be considered a good service provider for enterprises?
Nexus Contact Center is well-positioned to serve enterprises and large companies effectively. With a robust workforce and a proven track record, the company can deliver sophisticated solutions that meet the complex needs of larger organizations. Its experience in the Government & Public Sector and other verticals, combined with a commitment to high-quality service, makes it a reliable partner for enterprises looking for comprehensive BPO services.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.