Next Level It Teleservices
IT Infrastructure and Managed Services
Next Level IT Services is a BPO company that provides IT infrastructure and managed services for healthcare, insurance, technology, and government sectors, known for its onshore delivery model and tailored support.
Size
51-200
Private
Mission
About
Next Level IT Services offers IT infrastructure and managed services along with service desk support, network management, and cloud solutions for clients in healthcare, insurance, technology, and government sectors. The company operates using an onshore delivery model and supports businesses across the United States.
It is recognized for its comprehensive disaster recovery solutions, with a focus on ensuring business continuity and security for its clients.
Services
Next Level IT Services provides IT infrastructure and managed services, supported by service desk and IT support, network monitoring and management, and cloud migration and management. These services cover critical IT functions and are tailored to support the operational needs of businesses in various sectors.
Capabilities
Service Desk & IT Support
Network Monitoring & Management
Cloud Migration & Management
Data-Centre Operations
Disaster Recovery & Backup
IT Asset & Configuration Management
Industries Served
The company serves clients in healthcare, insurance, technology, and government sectors. It has experience supporting small to medium-sized businesses with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Next Level IT Services is known for its onshore delivery model, offering clients personalized support and seamless integration with local businesses. Its approach includes proactive monitoring and management, which helps deliver consistency and reliability in IT operations.
Delivery Footprint
Headquartered in the United States, the company operates using an onshore delivery model. It serves clients across the country, with teams working in hybrid environments depending on client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Insurance
Technology & SaaS
Government & Public Sector
Clients
No items found.
What's the main service provided by
Next Level It Teleservices
?
Next Level IT Teleservices specializes in IT infrastructure and managed services, focusing on essential components such as service desk and IT support, network monitoring and management, cloud migration and management, and comprehensive disaster recovery solutions. These offerings are designed to ensure the operational efficiency and security of clients across various sectors, particularly in the healthcare, insurance, technology, and government industries.
What additional services does
Next Level It Teleservices
provide?
When was
Next Level It Teleservices
founded?
Established in 2009, Next Level IT Teleservices has been in operation for 15 years as of 2024. Since its founding, the company has grown to become a trusted provider of IT infrastructure and managed services, catering to the unique needs of its diverse clientele.
What industry verticals does
Next Level It Teleservices
serve?
Next Level IT Teleservices serves a variety of industries, including Healthcare & Life Sciences, Insurance, Technology & SaaS, and Government & Public Sector. This diverse industry focus allows the company to tailor its services to meet the specific requirements and challenges faced by clients in these sectors.
What delivery model does
Next Level It Teleservices
offer?
Next Level IT Teleservices employs an onshore delivery model, which means that its services are provided by teams located within the same country as its clients. This approach fosters closer collaboration and communication, enhancing the quality of support and service provided. By utilizing an onshore model, the company ensures that it can effectively meet the operational needs of its clients while offering personalized support.
How many employees and/or seats does
Next Level It Teleservices
have?
Next Level IT Teleservices has a workforce comprising between 51 to 200 employees. This size allows the company to maintain a balance between personalized service and the ability to manage a diverse range of client needs efficiently.
Can
Next Level It Teleservices
be considered a good service provider for startups?
Can
Next Level It Teleservices
be considered a good service provider for SMBs?
Next Level IT Teleservices is well-suited to support small and medium-sized businesses (SMBs). Given its extensive service portfolio, which includes IT infrastructure management and tailored support solutions, the company can provide the necessary resources and expertise that SMBs require for growth and operational efficiency. Its experience in various industries further enhances its ability to address the specific challenges faced by smaller enterprises, making it a valuable partner for their technological needs.
Can
Next Level It Teleservices
be considered a good service provider for enterprises?
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