Net Bangla
Back-Office Operations
Net Bangla Limited is a Bangladesh-based outsourcing firm that provides back-office operations for diverse sectors, known for its innovative technology solutions and commitment to client success.
Size
1-10
Private
Mission
To deliver sustainable success and excellence to clients through innovative and comprehensive solutions.
About
Net Bangla Limited offers back-office operations along with customer experience and contact center services, finance and accounting, and IT infrastructure solutions for clients in government, healthcare, finance, and telecommunications. The company operates using an offshore model and supports both international and domestic markets.
It is recognized for its commitment to service excellence, with a focus on integrating cutting-edge technology to deliver measurable results for clients in challenging business environments.
Services
Net Bangla Limited provides back-office operations supported by customer experience and contact center services, finance and accounting, and IT infrastructure solutions. These services include inbound customer support, payroll processing, and data entry, tailored to support various business functions and enhance operational efficiency.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Email Support
Billing & Invoicing
Recruitment Process Outsourcing (RPO)
Payroll Processing
Employee Helpdesk
Data Entry & Data Processing
Image & Video Annotation
Campaign Management
Content Creation & Localisation
Social Media Management
Lead Research & List Building
Outbound SDR / Cold Calling
Inbound Lead Qualification
Appointment Setting
Data Collection & Survey Programming
Cloud Migration & Management
Service Desk & IT Support
Data Quality & Governance
Machine-Learning Model Development
Disaster Recovery & Backup
Industries Served
The company serves clients in government, healthcare, finance, telecommunications, and more. It has experience supporting both public and private sector organizations with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Net Bangla Limited is known for its innovative approach to outsourcing, offering clients comprehensive solutions that drive productivity and growth. Its commitment to service excellence and productivity ensures consistent delivery of high-quality results.
Delivery Footprint
Headquartered in Dhaka, Bangladesh, the company operates using an offshore delivery model. It serves clients across both international and domestic markets, with teams working remotely to meet diverse client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Healthcare & Life Sciences
Telecommunications & Media
Government & Public Sector
Education & EdTech
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Net Bangla
?
Net Bangla specializes in providing back-office operations that enhance operational efficiency for its clients. Their service offerings encompass a wide range of sub-services, including inbound customer support, outbound telesales, technical support, email support, and payroll processing, among others. This comprehensive approach allows them to cater to diverse business functions and ensure a seamless operational flow for their clients.
What additional services does
Net Bangla
provide?
In addition to its primary focus on back-office operations, Net Bangla offers a broad spectrum of additional services. These include customer experience and contact center solutions, finance and accounting services, HR recruitment and payroll, and IT infrastructure management. This extensive service portfolio allows clients to benefit from a one-stop solution for their outsourcing needs.
When was
Net Bangla
founded?
Net Bangla was established in 2016, marking its entry into the business process outsourcing sector. As of 2024, the company has been in operation for eight years, developing a strong foundation in delivering innovative solutions to its clients.
What industry verticals does
Net Bangla
serve?
Net Bangla serves a variety of industries, including Banking & Financial Services, Healthcare & Life Sciences, Telecommunications & Media, Government & Public Sector, Education & EdTech, as well as Non-Profit & NGOs. This diverse industry focus enables the company to tailor its services to meet specific needs and challenges faced by clients across different sectors.
What delivery model does
Net Bangla
offer?
Net Bangla operates using an offshore delivery model, meaning that its services are provided from locations outside of the client's country. This approach allows the company to leverage cost efficiencies while maintaining high standards of service. By employing remote teams, Net Bangla can meet varied client demands across both international and domestic markets.
How many employees and/or seats does
Net Bangla
have?
Net Bangla has a small workforce, consisting of between one to ten employees. This size allows for a tailored approach to client service, enabling the company to provide personalized attention and agile responses to client needs.
Can
Net Bangla
be considered a good service provider for startups?
Can
Net Bangla
be considered a good service provider for SMBs?
Can
Net Bangla
be considered a good service provider for enterprises?
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